Temp Pathology Case Support Specialist I: Impact Care

NeoGenomics Laboratories, Inc.; Aliso Viejo (CA); On-site; USD 42,000 - 62,000; Full time

Job summary

NeoGenomics Laboratories, Inc. is seeking a Temporary Case Support Specialist I at our Aliso Viejo lab. The role focuses on coordinating patient case logistics, ensuring turnaround times, and meeting Pathologist and client expectations.

The position requires you to prioritize cases, distribute to Pathologists, and liaise with Client Services, Lab Operations, Sales, and Marketing. You’ll also troubleshoot delays and manage reporting changes.

Qualifications

• Associate or B.S. in science preferred.
• Minimum 1 year in medical field or clinical lab preferred.
• Strong English communication and proofreading skills.
• Able to work in a biohazard environment and follow safety policies.
• Good visual acuity including color perception.
• Able to lift up to 50 pounds.

Responsibilities

• Coordinate patient case logistics to meet turnaround times and standards.
• Prioritize and monitor cases, providing status updates.
• Distribute cases to Pathologists based on caseloads.
• Liaise between Pathology and Client Services, Lab Ops, Sales, and Marketing.
• Troubleshoot missing or delayed cases and resolve discrepancies.
• Facilitate add-on test requests for Pathologists.
• Manage daily send-out of consult cases to consultants.
• Facilitate report changes (amendments, addenda, corrections).
• Enter clinical information into LIS from charts.
• Organize materials for outside referrals and ensure receipt.
• Perform administrative duties and data entry.

Skills

Excellent oral and written comms

Learning agility

Lift up to 50 pounds

Biohazard safety awareness

Education

Associate degree or Bachelor's degree in science

Tools

Microsoft Office

Databases

Job description

NeoGenomics Laboratories, Inc. is seeking a Temporary Case Support Specialist I at our Aliso Viejo lab. The role focuses on coordinating patient case logistics, ensuring turnaround times, and meeting Pathologist and client expectations.

The position requires you to prioritize cases, distribute to Pathologists, and liaise with Client Services, Lab Operations, Sales, and Marketing. You’ll also troubleshoot delays and manage reporting changes.