Temp, Adverse Event Reporting Specialist II

Terumo Medical Corporation; United States; On-site; USD 70,000 - 90,000; Full time

Job summary

Terumo Medical Corporation is seeking a diligent individual to assist in Medical Device Reporting and Quality System compliance efforts. The role involves engaging with US and global health authorities, ensuring timely and accurate reporting of adverse events.

The ideal candidate holds a Bachelor's Degree in a relevant field and has at least 3 years of experience in quality assurance or medical device regulation. Proficiency in Microsoft Office and regulations like ISO 13485 is required.

Qualifications

• Bachelor's Degree in health, regulatory, or related field required.
• Minimum 3 years of experience in medical device reporting or quality assurance.
• Proficiency in Microsoft Office is essential.

Responsibilities

• Assist with Medical Device Reporting to health authorities.
• Review complaints to ensure compliance with reporting requirements.
• Manage information requests from Global Health Authorities.

Skills

Knowledge of national and international medical device regulations

Proficiency in Microsoft Office applications

Ability to follow company policies and regulations

Education

Bachelor's Degree in health or regulatory field

Associate's degree with relevant experience

Tools

Document Control software applications

Job description

This position is responsible to assist the Post Market Surveillance and Vigilance group (PMS&V) with Medical Device Reporting (MDR) to US and global health authorities (GHA) such as FDA, HC, MHRA, etc. The Adverse Event Reporting Team is responsible with implementation of best practices to optimize quality, efficiency & productivity in systems throughout TMC and other Terumo facilities by MDR reporting for other Terumo Corporation entities. Responsible for assisting with the Audits; Tracking and reporting progress of specific Quality System indicators for management review; Recommendation and implementation of appropriate corrective/ preventive action improvements and, when possible, cost reductions, through the review & writing of new or revised procedures; Assisting with third party/regulatory audits and administration of the Adverse Event Reporting program.

1. Review complaints to confirm reportability meets Regulatory reporting requirements. Provide comments and suggestions as needed and follow-up with team members on request for additional information to ensure accurate and complete submissions.

2. Manage information requests as received from GHA's. Coordinate request for information and manage timelines with other departments, including engineering and quality to ensure requested information is accurately provided per required timeline.

3. Continuously reviewing complaints status and updating file with progress and information findings to ensure all required information is submitted to the appropriate regulatory agency in a timely manner.

4. Communicate with internal global subject matter experts and affiliate factories keep up to date on each country's health authority requirements and to ensure reporting requirements and deadlines are met.

5. Maintain MDR log to ensure all reportable events are captured and reported per regulation.

6. Peer review MDR, Vigilance and MDPR reports prior to submission.

7. Maintain adverse event files electronically to support compliance with regulatory requirements as well maintain compiled MDR files submitted on behalf of outside United States' Affiliate factories.

Job Responsibilities (continued)

8. Perform cross-training with Complaints Specialist and others on adverse event reporting for MDR, Vigilance and MDPR.

9. Attend training to enhance product and PMS&V knowledge.

10. Provide reported MDR case data to Affiliate factories monthly

11. Review & draft proposals to implement changes to the Quality System procedures/forms as needed to maintain compliance, improve effectiveness, & efficiency. (participate in process improvements throughout scope of role)

12. Assist with third party/regulatory audits (Customer, Notified Body, FDA)

13. Monitor and remain current with internal company procedures/policies, international QS standards and federal regulations. (combine bullet 1 here)

14. Assist the Manager, Product Complaints with tasks such as FDA correspondence, occasional customer complaint calls and maintaining communication with all domestic and overseas Terumo facilities. All these duties must be performed in such a manner as to assure that strict confidentiality is maintained.

15. Performs other job-related duties as assigned.

Internal Contacts

Complaints Specialists and Complaints Engineers with regards to complaint investigations of product manufactured by TMC. TMC/TCVS/TC affiliates correspondence, complaint investigations, etc.

External Contacts

FDA auditors correspondence regarding audits and medical device reporting; Health Canada's correspondence regarding Canadian Medical Device Reporting, correspondence regarding customers and assist QA with receipt and processing of complaints.

Knowledge, Skills and Abilities (KSA)

• Knowledge of national and international regulations applicable to medical devices including; Quality System Regulations, 21 CFR 820, 21CFR 803 and 804 (MDR regulations), Canadian Medical Device Regulations, ISO 13485, and MDD 93/42/EEC
• Ability to understanding and follow the company's policies/procedures and the applicable external standards/regulations. Failure to do so can result in failures to meet compliance requirements.
• Proficiency in Microsoft Office applications as well as other Document Control software applications

Qualifications/ Background Experiences

Bachelor's Degree preferably in health, regulatory and a minimum of 3 years' experience or

Associate's degree with five years' work experience in quality assurance within a regulated industry preferred; or combination of High School degree or equivalent plus extensive specific relevant experience in medical device or pharma industry.