Telluride Seasonal Ops Lead — Ski Tech Manager

Ski Butlers; Telluride (CO); On-site; USD 33,000 - 44,000; Full time

Benefits offered by this job

Free Pass

Unlimited resort access

Discounted Ikon Pass

Telluride Ski Pass

Equipment discounts

401K

Apex-MEC plan

EAP

Monthly bonus

Job summary

Ski Butlers in Telluride is looking for an Operations Manager to oversee day-to-day operations and lead Ski Technicians and Team Leaders as part of a winter seasonal role.

The position requires weekend and holiday work with both morning and evening shifts; hospitality experience is preferred but not required. You will drive service standards, employee engagement and operational performance to hit NPS and revenue goals.

Qualifications

• Weekend and holiday work required.
• Daily operations split between morning and evening shifts.
• Previous hospitality experience preferred, not required.

Responsibilities

• Pre-season shop setup and operations oversight (leadership of technicians and team leaders).
• Weekly scheduling and timesheet approval; 1:1s and team meetings.
• Coach staff, maintain brand standards and customer satisfaction; respond to surveys.

Skills

Team leadership

Customer service

Scheduling

Hospitality experience

Job description

Ski Butlers in Telluride is looking for an Operations Manager to oversee day-to-day operations and lead Ski Technicians and Team Leaders as part of a winter seasonal role.

The position requires weekend and holiday work with both morning and evening shifts; hospitality experience is preferred but not required. You will drive service standards, employee engagement and operational performance to hit NPS and revenue goals.