Teller - Worcester Shrewsbury St, MA, Part-Time (On-Site)

Digital Federal Credit Union; Worcester (MA); On-site; USD 23,000 - 32,000; Part time

Benefits offered by this job

Medical, dental, vision coverage

401(k) match

Paid time off

Paid holidays

Lending product discounts

Job summary

Digital Federal Credit Union in Worcester, MA is seeking a part-time teller to process deposits, withdrawals, loan payments, and checks, while balancing cash at day end. You will advise members on DCU products and fulfill requests, aiming to cross-sell relevant services. The role requires strong cash handling and verbal skills, with Windows/MS Office proficiency.

Bilingualism is a plus. The position is based at Worcester Shrewsbury St, MA, offering a schedule Tue-Fri 11:30am-3:30pm and Saturday

Qualifications

• Cash handling experience required.
• Good verbal communication skills required.
• Technical skills including Windows and MS Office preferred.
• Bilingual skills are a plus.

Responsibilities

• Process teller transactions (deposits, withdrawals, loan payments, check cashing) and assist with end-of-day balancing.
• Explain DCU products and services and fulfill member requests.
• Meet referral goals by identifying member needs and cross-selling appropriate products.
• Adhere to policies and security procedures to limit fraud and losses.
• May provide coverage in other branches or departments as needed.
• Suggest efficiency and process improvements.
• Perform other job-related duties as assigned.

Skills

Cash handling

Verbal communication

Technical skills (Windows, MS Office)

Bilingual skills a plus

Education

High School Diploma or equivalent

Job description

Description

Contribute to DCU's Success Sharing and business goals by identifying members' needs, providing service excellence and helping members achieve their financial goals.

What You'll Do:

• Accurately process all teller transactions such as deposits, withdrawals, loan payments and check cashing, as well as assist with end of day balancing.
• Understand and explain all DCU products and services and complete member requests.
• Achieve individual referral goals by identifying the financial needs of new and existing members by building strong business relationships and educate and cross sell appropriate products and services.
• Adhere to all DCU policies and procedures, which include security compliance and following guidelines intended to limit risk exposure to fraud and losses.
• May be asked to provide coverage in other DCU areas such as other branches, Information Center, or support departments.
• Continuously identify and submit efficiency and process improvement ideas
• Perform other job-related duties as assigned.

Education and Experience Requirements:

• High School Diploma or equivalent
• Prior cash handling experience
• Previous customer service experience preferred
• Verbal communication skills
• Technical skills (Windows, Microsoft Office)
• Bilingual skills a plus

Location: Worcester Shrewsbury St, MA

Target Compensation: $20.00/hour

Schedule: Tuesday-Friday 11:30am-3:30pm, and every Saturday 8:30am-3:30pm (22.5 hours)

#INDMI

Who We Are:

Every great journey begins with a bold idea-and ours is no different. First Tech and DCU were founded on the belief that financial solutions should put people first. That belief has fueled decades of innovation and service, rooted in the tech sector and expanding to support members from all walks of life.

Employees are eligible for:

• Traditional medical, dental, and vision coverage
• Generous 401(k) match
• Paid Time Off: You'll accrue up to 15 days in your first year. In addition, you'll receive 40 hours of sick time and 3 personal days, which refresh annually
• Paid federal holidays
• Special employee pricing on lending products such as mortgage, auto, and personal loans (eligibility subject to standard account requirements and underwriting criteria)

Employment Statements

First Tech is an equal opportunity employer, and we value diversity, inclusion, and equity at our company. We evaluate qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

First Tech is not currently offering Visa transfer/sponsorship for this position.