Teller/Universal Banker - Clearwater/FeatherSound

bankunitedexternal; Clearwater (FL); On-site; USD 28,000 - 38,000; Full time

Benefits offered by this job

Sign-on bonus of $500

Job summary

BankUnited in Clearwater, FL is hiring a Teller to handle deposits and withdrawals, verify endorsements, and maintain accuracy in the cash drawer. The role combines teller duties with platform responsibilities to ensure 100% client satisfaction.

You will promote bank products, meet sales goals, and participate in a two-week Retail Training class. A HS diploma and 1–2 years cash handling are preferred; sign-on bonus of $500 is paid after six months.

Qualifications

• HS Diploma or GED required
• 1-2 years cash handling experience preferred
• Excellent customer service and sales skills

Responsibilities

• Handle deposits, cash checks, and verify endorsements
• Balance cash drawer and reconcile with system totals
• Promote BankUnited products and refer customers as needed
• Conduct outbound calls to set appointments for branch sales goals
• Open and process accounts based on customer needs
• Maintain knowledge of banking policies and anti-money laundering rules

Skills

Cash handling

Customer service

Sales ability

Risk management

Cash operations

Cross-selling

Communication

Education

High school diploma or GED

Tools

Banking software

ATM terminals

Job description

Sign-on bonus of $500.00 to be paid after six months of continuous serevice.

Summary

This role, which performs all transactions typically associated with both the Teller Line and Platform, focuses on 100% client satisfaction while maintaining operational soundness and achieving market, branch and personal goals.

Essential duties and responsibilities

• Receives checks and cash for deposit, verifies amount, and examines checks for endorsements.
• Cashes checks and pays out money after verification of signatures and customer balances.
• Enters customers' transactions into computer to record transactions, and issues computer generated receipts.
• Places holds on accounts as appropriate.
• Balances currency, coin, and checks in cash drawer at end of shift and compares totaled amounts with data displayed on computer screen.
• Explains, promotes, refers, or sells Bank products or services such as accounts, loans, and cashier's checks in the branch or via telemarketing. Meets or exceeds assigned goals.
• Performs outbound calls and set appointments for Market Leader and/or Sales & Service Officer(Banking Center Manager or Assistant Manager in NY only) in accordance with market initiatives and/or branch goals. Contributes to meeting branch sales goals.
• Cross-trains on the products and operational processes associated with the Platform and assists clients with related activities.
• Opens and processes all types of accounts, products, and/or services for customers after consulting with them on their specific needs. Assists customers whenever possible. Refers customer to appropriate business line as needed to ensure customer needs are met.
• Achieves individual referral goals for cross selling of all credit, non-credit and fee income goals.
• Maintains knowledge of current products, policies, procedures and regulations as it relates to position.
• Adheres to all current policies, procedures, and regulations as it relates to position.
• Processes transactions from automated teller machine and night depository.
• Responds professionally to customer inquiries or problems.
• Assists customers with safe deposit box transactions.
• Fills in for Financial Specialist Leader when absent.
• May order daily supply of cash, and counts incoming cash.
• Under dual control, balances cash in automated teller machines and night depository.
• Adheres to and complies with applicable, federal and state laws, regulations and guidance, including those related to anti-money laundering (i.e. Bank Secrecy Act, US PATRIOT Act, etc.).
• Adheres to Bank policies and procedures and completes required training.
• Identifies and reports suspicious activity.

Education

HS Diploma or GED required And

Experience

• Minimum of 1-2 years of cash handling experience (preferably Teller) required
• Excellent customer service, sales, risk management and cash operations experience preferred

Please be advised that new hires will be required to attend a two-week Retail Training Class from 9am - 5pm in either Miami Lakes or Boynton Beach. The Company may reimburse for mileage exceeding the distance of an employee's daily commute to his/her primary office for training. Additionally, for those traveling more than 60 miles each way may inquire about the details of hotel reimbursement.

Additional information

• Candidates residing in locations within BankUnited's footprint may be given preference.

Candidates residing in locations within BankUnited's footprint may be given preference.