Teller (Spanish Bilingual Preferred)

Associated Banc‑Corp; Chicago (IL); On-site; USD 48,712,000 - 65,789,000; Full time

Benefits offered by this job

401(k) plan and Pension

Paid time off

Diversity-focused Colleague ResourceGs

Competitive salaries and development

Employee stock purchase plan (ESPP)

Other benefits and opportunities

Job summary

Associated Bank is hiring a Teller in Chicago, IL to deliver friendly service and accurately process customer transactions. The role includes promoting bank products, assisting customers with digital tools, and supporting branch operations.

Ideal candidates have a high school diploma and up to 2 years in customer service; Spanish bilingual preferred, with opportunities for growth and development within a community-focused bank.

Qualifications

• High school diploma or equivalent required.
• Experience in customer service preferred (up to 2 years).
• Retail banking or cash handling experience a plus (Spanish bilingual).

Responsibilities

• Deliver friendly, professional customer service reflecting the bank's brand promise.
• Accurately process customer transactions following policies and procedures.
• Identify customer needs and refer to colleagues for financial solutions.
• Promote current offers, products and services to customers.
• Answer questions and resolve customer concerns with professionalism.
• Support daily branch operations including vaults, night drops, and ATMs.
• Educate customers on digital and self-service banking tools.
• Collaborate with team members across branches for seamless service.

Skills

Customer service

Cash handling

Education

High school diploma or equivalent

Tools

Point of Sale systems

Cash drawers & vault handling

Job description

At Associated Bank we strive to create an inclusive culture where different perspectives are valued and recognized as strengths critical to our success. If you thrive in an environment where your growth and development are encouraged and supported, then Associated Bank may be the right place for you.

Associated Bank requires you to directly represent yourself and your own experiences during the recruiting and hiring process. Associated Bank conducts a thorough background check on all new hires.

This position is located at 5200 N Central Ave Chicago, IL 60630.

Join Associated Bank as a Teller, where you'll provide exceptional service and support to every customer interaction.

Key Accountabilities

• Deliver friendly, professional customer service that reflects Associated Bank's brand promise.
• Accurately and efficiently process customer transactions while following all policies and procedures.
• Identify customer needs and refer them to colleagues for additional financial solutions.
• Promote current offers, products, and services that benefit customers.
• Answer questions and resolve customer concerns with professionalism and care.
• Support daily branch operations, including servicing vaults, night drops, and ATMs as assigned.
• Demonstrate and educate customers on digital and self-service banking tools.
• Collaborate with team members across multiple branches to ensure seamless service.

Education & Experience Required

• High school diploma or equivalent
• combination of education and experience
• Up to 2 years of demonstrated customer service experience

Preferred Experience in retail banking, cash handling, or financial services (Spanish Bilingual)

Why You’ll Love Working Here

At Associated Bank, you'll be part of a supportive, growth-focused team that values your contributions and invests in your development. We offer meaningful career paths, community engagement opportunities, and a culture built on respect and teamwork.

We welcome and encourage applications from all qualified parties, including but not limited to people returning to the workforce, people with disabilities, those without a college degree, and veterans or those with military experience.

Benefits

• Retirement savings including both 401(k) and Pension plans.
• Paid time off to volunteer in your community.
• Opportunities to connect with others through our diversity-focused Colleague Resource Groups.
• Competitive salaries with professional development and advancement opportunities.
• Bonus benefits including well-being programs and incentives, parental leave, an employee stock purchase plan, military benefits and much more.
• Personal banking, loan, investment and insurance benefits.
• Associated Bank serves more than 120 communities throughout Wisconsin, Illinois, Minnesota, and Missouri and we consider our colleagues critical to our continued success.

Compliance Statement

Associated Bank is an equal opportunity employer committed to creating a diverse workforce. We support a work environment where colleagues are respected and given the opportunity to perform to their fullest potential. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.

Fully complies with all applicable enterprise policies and procedures.

Acts in compliance with all applicable laws and regulations as outlined in training materials, including but not limited to Bank Secrecy Act.

Responsible for reporting suspicious activity to Financial Intelligence.

Responsible to report all customer complaints as prescribed and procedure violations to management or HR.

Responsible to report ethical concerns as needed to Associated Bank's anonymous Ethics Hotline.

Associated Bank provides additional assistance throughout the application, interview and hiring process. Please contact [e-mail] if you need an accommodation at any time during the process.

Associated Banc-Corp participates in the E-Verify Program. E-Verify Notice English or Spanish. Know Your Right to Work English or Spanish. Associated Bank is Pay Transparency compliant.

The pay range represents anticipated base pay for this role. Actual pay may vary based on factors including, but not limited to, work location, skills, experience, education, and qualifications for the role. For certain positions, total compensation may also include incentive, commission, or bonus opportunities not reflected in the posted base pay range.

$17.00 - $22.96 per hour

At Associated Bank, our purpose is to uplift our customers, community and colleagues to be financially stronger. We do this through our relentless focus on people, with a winning spirit, by listening before we act and with a commitment to achieve together.

What does it mean to be #RootedHere? For us, it means having a career that grows with you.

We think you'll like the opportunities available at Associated Bank. Introduce yourself to our talent acquisition consultants and we'll contact you if there's a role that seems like a good match.