Teller: RDO FT

Frontwave Credit Union; Oceanside (CA); On-site; USD 24,617 - 36,933; Full time

Job summary

Frontwave Credit Union in Oceanside, CA is seeking a friendly and accurate Teller to handle deposits, withdrawals, and loan payments while balancing cash drawers and ensuring member satisfaction.

You will process checks and cash, verify endorsements, enter transactions, and provide receipts. The role supports cross-selling services and upholds fraud-prevention guidelines in a collaborative branch environment.

Qualifications

• Six months Teller or equivalent experience in a credit union or similar financial institution.
• May accept six months cash handling experience with increasing responsibility that would include balancing a cash drawer or cash register at the beginning or end of a shift.
• Physical demands include standing for long periods in member-facing positions at all branches.

Responsibilities

• Ensures efficient and effective processing of teller functions.
• Receives checks and cash for deposit and payments, verifies amount, and examines checks for endorsements and negotiability.
• Cashes checks and pays out money after verification of signatures and customer balances.
• Enters customers' transactions into computer to record transactions, and issues computer generated receipts.
• Balances currency, coin, and checks in cash drawer at end of shift and compares totals with data on computer screen.
• Processes negotiable instruments such as government bonds, wire transfers, cashier’s checks, Visa gift cards and Western Union wires.
• Processes payments and deposits made via night drop and mail.
• Cross-sells additional products and services to meet member needs.
• Follows Red Flag Program Policy and identifies potential risk of identity theft.

Skills

Cash handling

Customer service

Attention to detail

Education

High School Diploma or GED

Job description

Overview

As a Teller, you are responsible for providing a variety of teller functions, including processing deposits, withdrawals, and loan payments. Balances daily transactions and verifies cash totals. If you enjoy helping people and have experience working in a financial institution or in a retail/cashier environment, this job is for you!

What’s In It For You

Competitive pay, 401k matching, mortgage and auto discounts.9-27 days of PTO per year (based on tenure) and 10 paid holidays. Affordable medical, dental, vision health plans, and Flexible Spending Account. Employee Assistance Program with a variety of services. Career development, training, and coaching, mentoring; tuition reimbursement up to $4,000/year. Culture of excellence and continuous improvement. We strive to be the best place you’ve ever worked!

Responsibilities

Essential Duties and Responsibilities:

• Ensures efficient and effective processing of Teller function
• Receives checks and cash for deposit and payments, verifies amount, and examines checks for endorsements and negotiability
• Cashes checks and pays out money after verification of signatures and customer balances.
• Enters customers' transactions into computer to record transactions, and issues computer generated receipts
• Places holds on accounts for uncollected funds in accordance to check hold policies
• Orders daily supply of cash, and counts incoming cash.
• Balances currency, coin, and checks in cash drawer at end of shift and compares totaled amounts with data displayed on computer screen.
• Processes other negotiable instruments such as: government bonds, wire transfers, cashier’s checks, Visa gift cards and Western Union wires.
• Processes payments and deposits made via night drop and mail.
• Processes share branching transactions for guest members in accordance with FSCC guidelines
• Processes general ledger debits and credits such as ATM, Coinstar, and charge Misc. fees
• Handles requests regarding basic account information, change requests, stop payment requests and rate information.
• Cross-sells additional products and services to meet member needs
• Processes other requests of a more complex nature including mortgage payments, ACH transfer set-up, ATM plastic setup and card ordering, on-line check ordering.
• Follows Red Flag Program Policy.
• Identifies red flags to detect possible risk of identity theft to members or to the safety and soundness of the credit union.

Qualifications

Education and/or Experience:

High School Diploma or general education degree (GED). Six months Teller or equivalent experience in a credit union or similar financial institution.

May accept individual in our Teller Trainee level position with no less than six months cash handling experience with increasing responsibility that would include balancing a cash drawer or cash register at the beginning or end of a shift.

Physical Demands:

Member facing positions at our all branches may require standing. An adequate number of suitable seats shall be placed in reasonable proximity to the work area and employees shall be permitted to use such seats when it does not interfere with the performance of their duties.

Salary Range: $17.87/hr - 26.81/hr