Teller PT

R I A Federal Credit Union; Pleasant Valley Township (IA); On-site; USD 17,000 - 25,000; Part time

Job summary

R.I.A. Federal Credit Union Bettendorf branch seeks a part-time Teller dedicated to helping members achieve financial well-being. You will handle deposits, withdrawals, transfers, and check cashing while delivering friendly, ethical service.

Learned: build relationships, educate members on products, and process transactions accurately. The role emphasizes accuracy, confidentiality, and teamwork in a community-focused credit union environment.

Qualifications

• Minimum High School graduate or GED, required.
• Experience in banking and/or customer service preferred.

Responsibilities

• Perform teller transactions (deposits, withdrawals, payments, transfers).
• Educate members on products and services.
• Balance cash and maintain accuracy.
• Assist in branch operations and opening/closing.
• Provide friendly, ethical member service.

Skills

Confidentiality

Basic math

Customer service

Attention to detail

Communication

Multi-tasking

Teamwork

Ethical practices

Education

High School diploma or GED

Job description

Job DetailsJob Location: BettPlex - BETTENDORF, IA 52722

Summary/Objective

At R.I.A. Federal Credit Union a Tellers primary focus is to improve the financial well-being of our members. This is accomplished through: Relationships: Building relationships is integral to the success of R.I.A. As a community credit union, R.I.A. Tellers will invest the time to get to know each member and take care of their needs while finding opportunities to improve their financial well-being. Integrity: In an era of big banks and big data, operating with integrity is becoming a more difficult trait to find in a financial institution. R.I.A. Tellers are committed to handling members finances and data in a manner that is ethical, transparent, and professional. Action: Not content with business as usual, R.I.A. is action oriented. From helping a member solve a financial challenge to positively impacting the community through volunteering and sponsorships, R.I.A. is motivated to action.

Essential Functions

Reasonable accommodations can be made to enable individuals with disabilities to perform the essential functions

• Learn and Educate: Tellers must maintain high levels of product/services knowledge so, in‑turn they can educate members and prospective members on such products and services.
• Interact: Tellers interact with members and prospective members, specific to deposit and loan accounts. Since these interactions are in‑person, creating a pleasant experience for R.I.A. members are vital. Interacting with the branch team and being present for meetings and continuing education with be an important factor to the success of a Teller.
• Perform: Tellers will perform banking transactions including but not limited to deposits, withdrawals, loan payments, check cashing, transfers, and various other financial transactions. A teller must be able to assist in branch opening and closing procedures which may include processing checks, night drops, or stocking supplies.
• Uncover and Refer: As a not-for-profit financial institution we have a responsibility to uncover opportunities to improve the financial well‑being of those we interact with. The most important characteristic of a successful Teller is their ability to find these opportunities and convert them into success for our members. Should opportunities arise to help a member with an additional product or service, the Teller should be referring this to the respective teams to act.
• Compliance: A strong understanding and adherence to compliance is a requirement for success as a Teller at R.I.A. Must follow safety and security rules and regulations. Maintain the security of your work area and keep it organized and neat in appearance.
• Balance: An ability to balance and handle cash in a safe and secure manner is important.

Competencies

• Confidentiality
• Basic math skills; Ability to type, count and use a calculator
• Financial/business acumen
• Respectful
• Cooperative/teamwork/collaborative
• Can learn and evolve
• Adaptable
• Trustworthy
• Strong ethical practices and integrity
• Attention to detail, accuracy and solid organizational skills
• Strong written and verbal communication and public relations skills; listens for understanding
• Takes initiative
• Helpful attitude
• Dependable and dedicated
• Ability to problem solve and multi-task
• Relates well to employees at all levels; relationship-builder; exemplary customer service

Supervisory Responsibility

No supervisory responsibilities.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to spend considerable time sitting at a desk, completing work using a computer, regularly answers phone calls and interacts with employees at all levels of the organization. The employee will occasionally lift and move up to 25 pounds.

Type/Expected Hours of Work

This is a part-time position, with a minimum of 20 required hours per week. While normal hours of work and days for R.I.A. Federal Credit Union are Monday through Thursday, 8:00 a.m. to 5:00 p.m., Friday, 8:00 a.m. to 6:00 p.m., and Saturday 8:00 a.m. to 12:00 p.m., hours for this position reflect branch attendance, but may vary based on job related requirements.

Travel

Less than 10% travel.

Required Education and Experience

• Minimum High School graduate or GED, required.
• Experience in banking and or customer service, preferred.

EEO Statement

R.I.A. Federal Credit Union believes in equal employment opportunity for all employees and applicants for employment. Our companys success depends on the effective utilization of qualified individuals regardless of their race, creed, color, religion, sexual orientation, age, ancestry, national origin, disability, military or veteran status or any other characteristic protected by law. We will not discriminate on the basis of these characteristics in a personnel action including, but not limited to, hiring, training, promotions, transfers, demotions, benefits, compensation, discipline, termination and any other conditions or privileges of employment.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time to adjust and adapt to the changing needs of the business. Qualifications