Teller - Part Time 20 hours

Columbia Bank; Bend (OR); On-site; USD 51,577,000 - 68,770,000; Full time

Benefits offered by this job

Comprehensive healthcare coverage (med

401(k) retirement savings plan with i

Employee assistance program

Life insurance

Disability insurance

Tuition assistance

Mental health resources

Identity theft protection

Legal support

Auto insurance

Home insurance

Pet insurance

Access to an online discount marketpl

Paid vacation

Sick days

Volunteer days

Holidays

Job summary

Columbia Bank is hiring a Client Service Specialist (Teller) in Bend, OR. You will perform teller transactions, balance cash drawers, and assist clients with deposits, withdrawals, transfers, and payments while upholding Breakthrough Client Service Standards.

Strong attention to detail and accuracy, the ability to learn bank policies, and a willingness to stand for extended periods are essential. On-site role with a $500 signing bonus and competitive pay commensurate with experience.

Qualifications

• Must have high school diploma or GED.
• 1 year of banking or customer service experience preferred.
• Bilingual preferred.
• Demonstrates exceptional attention to detail with numbers and written instructions.
• Willingness to learn and comply with bank policies and systems.
• Ability to lift up to 25 pounds and stand for extended periods.

Responsibilities

• Perform teller transactions accurately and confidentially for clients.
• Balance cash drawer, process deposits, withdrawals, payments, transfers, and cash handling tasks.
• Maintain and enhance client relationships through proactive conversations and needs discovery.
• Ensure compliance with bank procedures and regulations and protect money in cash drawer.

Skills

Attention to detail

Customer service

Relationship building

Critical thinking

Bilingual

Education

High School Diploma or GED

Job description

About the Role:

As the first point of contact for most clients, the Client Service Specialist (Teller) plays a key role in delivering on the bank's Breakthrough Client Service Standards. With guidance from the Branch Manager and Assistant Branch Manager, the Client Service Specialist role's primary responsibility is to ensure banking transactions are performed accurately, ethically, and in compliance with Columbia Bank procedures and banking regulations. The CSS role is also responsible for maintaining and enhancing client relationships through meaningful conversations that uncover client needs and identify opportunities to provide additional bank products and services. Always performs teller transactions and cash handling functions for clients with accuracy and confidentiality. Examples include deposits, withdrawals, cash advances, payments, transfers, check cashing, balancing cash drawer, etc. Accurately performs and supports daily tasks that maintain the integrity of the branch. Examples include appropriate use of double custody in balancing the ATM, processing night drop deposits, balancing negotiable instruments, processing returned mail, balancing credit card machine, updating lobby rate sheets and brochures, etc. Mitigate risk by ensuring safekeeping of money in cash drawer and prompt accounting or transfer of funds. Interacts with external and internal clients, anticipates needs, and consistently provides proactive solutions and problem resolutions in alignment with the bank’s Breakthrough Client Service Standards. Continuously deepens knowledge of Columbia Bank's product and service offerings and stays current on changes. Discuss and uncover customer’s financial needs to identify and offer appropriate products and services. Display curiosity in order to identify fraudulent activity Read, understand, and follow all relevant operational procedures. Supports referral goals for branch by focusing and identifying and referring basic bank products to the appropriate business partner. Provides an extraordinary client experience during face to face, phone, and electronic interactions.

About You:

High School Diploma or GED, required.

1 year of previous banking or customer service experience, preferred.

Bilingual preferred.

Ability to learn and comply with all Bank policies, procedures, and systems.

Demonstrates exceptional attention to detail and accuracy with written numbers, words, and verbal and written instructions.

Consistently demonstrates ability and willingness to build relationships with clients and other bank associates.

Ability to think critically and provide appropriate solutions.

Requires reading, writing and basic math skills.

Ability to lift up to 25 pounds.

Ability to stand for extended periods of time.

Competitive Incentive Plan:

Earn rewards that match your efforts.

Professional Development:

Grow your skills with our tailored premier banker programs.

Career Growth:

Clear paths to achieve your professional goals.

$500 Signing Bonus:

***This position is eligible for a $500 signing bonus***

Pay Range:

The pay range for this role is $18.00 - $24.00 an hour. The pay rate for the selected candidate is dependent upon a variety of non‑discriminatory factors including, but not limited to, job-related knowledge, skills, and experience, education, and geographic location. The role may be eligible for performance-based incentive compensation, and those details will be provided during the recruitment process.

Location:

Primary Location: Ability to work fully onsite at posted location(s).

805 NW Bond Street Bend OR 97703

Benefits:

• Comprehensive healthcare coverage (medical, dental, and vision plans)


• 401(k) retirement savings plan with employer match for qualifying associate contributions


• Employee assistance program


• Life insurance


• Disability insurance


• Tuition assistance


• Mental health resources


• Identity theft protection


• Legal support


• Auto insurance


• Home insurance


• Pet insurance


• Access to an online discount marketplace


• Paid vacation


• Sick days


• Volunteer days


• Holidays

Benefit eligibility begins the first day of the month following the date of hire for associates who are regularly scheduled to work at least thirty hours weekly.

Commitment to Diversity:

Columbia Bank is an equal opportunity and affirmative action employer committed to employing, engaging, and developing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, age, sexual orientation, gender identity, gender expression, protected veteran status, disability, or any other applicable protected status or characteristics.

If you require an accommodation to complete the application or interview(s), please let us know by email: [e-mail].

Why work for Columbia Bank?

A strong, stable financial foundation with over $67 billion in assets and a diverse portfolio that supports flexibility and opportunity. A culture of belonging and purpose, where your ideas matter and your work has impact. Competitive benefits and flexibility designed to help you thrive personally and professionally. Community engagement that matters, from supporting local businesses to empowering youth through financial literacy initiatives.

Ready to Do RIGHT for your career, your community, and your future? Explore opportunities and join Columbia Bank today.