Teller - Part Time

Genisys Credit Union; Pontiac (MI); On-site; USD 18,000 - 22,000; Part time

Benefits offered by this job

Vacation and Paid Time Off

Paid Tuition to $2500 per year

Bereavement Pay

Holiday pay at 4 hours per observed

Free Financial Planning Assistance

401k up to 3% match and 5% ProfitShare

Job summary

Genisys Credit Union in Pontiac is seeking a Part-Time Financial Services Representative to serve members at the front line. You will handle teller transactions, cross-sell products, and promote services while upholding credit union standards.

The role focuses on accurate cash handling, prompt service, and problem resolution, with opportunities for incentive pay and career growth within a supportive team environment at our Pontiac branch.

Qualifications

• High School Graduate or equivalent required.
• Customer service experience preferred.
• Sales experience preferred.
• Cash handling experience helpful.

Responsibilities

• Perform teller transactions and provide member services per policy.
• Cross-sell products to help members and meet goals.
• Balance cash and investigate discrepancies.
• Resolve member inquiries promptly in person or by phone.

Skills

Customer service

Sales experience

Cash handling

Communication skills

Typing

Math

Education

High School Diploma or GED

Job description

At Genisys Credit Union, we value our employees who are essential to our ongoing growth and success as a financial institution of choice. Our locations are constantly recognized for providing excellent customer service to our members. We are currently seeking motivated candidates for a Part Time Financial Services Representative at our Pontiac branch. This position has the opportunity to earn incentive pay.

Position Purpose:

Ensures that members are promptly and professionally served by performing teller functions, performing a broad variety of member services functions or promoting/cross selling credit union products and services.

Job Duties (include but not limited to):

• Performing financial transactions such as cash withdrawals, deposits, transfers, loan payments and more per credit union practices and policies.
• Cross selling credit union products and services to provide high quality member service and reach credit union goals and objectives
• Balances daily transactions and verifies cash totals. Investigates and resolves out-of-balance conditions.
• Ensures that members' requests and questions are promptly resolved whether in person, over the phone, or via other communication methods.
• Ensures that the Credit Union's quality reputation is maintained and projected.

Qualifications:

• High School Graduate or equivalent required
• Customer service experience preferred
• Sales experience preferred
• Cash handling experience helpful

Skills/Abilities:

• Good communication skills
• Professional appearance, dress, and attitude
• Good math skills
• Able to operate related computer applications and basic business equipment
• Good typing skills

Benefits:

• Vacation and Paid Time Off
• Paid Tuition to $2500 per year
• Bereavement Pay
• Holiday pay at 4 hours per observed holiday
• Free Financial Planning Assistance
• 401k up to 3% match and 5% Profit Share

EOE M/F/Disability/Veteran