Teller - Part Time

First Interstate Bank; Bingen (WA); On-site; USD 50,145,000 - 67,538,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

401(k) plan

Paid Time Off

Federal holidays

Job summary

First Interstate Bank is seeking a Teller in Washington to handle daily teller transactions in lobby and drive-up environments while delivering outstanding client service. You will build and maintain client relationships and recognize referral opportunities for additional products and services.

The position emphasizes accuracy, confidentiality, and teamwork, with competitive compensation and comprehensive benefits. Training will enhance product knowledge and system proficiency.

Qualifications

• High school diploma or GED required.
• Cash handling experience preferred.
• Excellent written and verbal communication skills.
• Strong interpersonal skills and attention to detail.

Responsibilities

• Process deposits, loan payments, checks, and currency transactions.
• Answer client questions in person and by phone.
• Identify cross-sell opportunities and refer clients to a banker.
• Maintain confidentiality and accuracy in all transactions.
• Record activities in 360View and handle special requests.

Skills

Mathematical aptitude

Written & verbal communication

Interpersonal skills

Attention to detail

Confidentiality

Education

High School Diploma or GED

Job description

What’s Important to You

We know your career is just one aspect of a meaningful, complex, and demanding life. That’s why we designed our compensation and benefits package to provide employees and their families with as much choice as possible.

Generous Paid Time Off (PTO) in addition to paid federal holidays.

Child Care Assistance Program for eligible dependent(s).

Exercise reimbursement program for employees.

The health and happiness of the places we call home matter to us. Learn a little more about what we do for the communities we serve and why we want YOU to be a part of it.

SUMMARY

The Teller will be responsible for daily teller transactions in both the lobby and drive-up locations of the branch. This position is also responsible for the delivery of outstanding client service and for developing and maintaining client relationships by recognizing referral opportunities for additional products and other lines of business.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Provide client account services by processing deposits and loan payments, cashing checks, processing savings withdrawals, recording night and mail deposits, selling cashier's checks, and redeeming savings bonds.
• Answer clients’ questions in person and over the telephone.
• Process additional transactions as needed, including preparing currency transaction reports.
• Identify basic cross-sell and referral opportunities by answering inquiries, informing clients of new services and product promotions, determining client needs, and directing clients to a banker.
• Utilize 360View to record activities, incidents, and referrals to business partners and other lines of business.
• Process consumer credit card applications.
• Complete special client requests such as closing accounts, ordering checks, exchanging foreign currency, providing special statements or copies, completing referrals, and performing safe-deposit box procedures.
• Reconcile cash drawer by verifying cash transactions, counting and packaging currency and coin, submitting excess cash and mutilated currency to the vault custodian, and maintaining appropriate cash supplies.
• Comply with bank operations and security procedures, including participating in dual-control functions, maintaining client traffic surveys, auditing other teller currency, and assisting in certification of proof.
• Maintain client confidence and protect bank operations by keeping information confidential and cautioning others regarding potential breaches.
• Enhance job knowledge by attending training sessions.
• Contribute to client service and bank success by welcoming new or different requests and supporting team members to accomplish results.
• Demonstrate basic product knowledge and proficiency with client-facing systems.
• Complete work accurately with minimal errors.
• Participate in volunteer activities.
• Perform other duties as assigned.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to handle confidential and sensitive information with discretion.
• Strong mathematical aptitude.
• Excellent written and verbal communication skills.
• Strong interpersonal skills.
• Exceptional attention to detail.

EDUCATION AND/OR EXPERIENCE

• High School Diploma or General Education Degree (GED) required.
• Experience in a cash handling role preferred.

PHYSICAL DEMANDS AND WORKING ENVIRONMENT

• Dexterity of hands/fingers to operate computer keyboard and mouse - Frequently.
• Handling - Frequently.
• Hearing - Frequently.
• Lifting - Occasionally (up to 25 lbs).
• Sitting - Occasionally.
• Standing - Frequently.
• Talking - Frequently.
• Walking - Occasionally.
• Noise Level - Moderate.
• Typical Work Hours - Vary based on scheduling and business need.
• Regular and Predictable Attendance - Required.
• Travel - as needed.

COMPENSATION & BENEFITS

We offer a competitive total compensation package including base salary and benefits.

The anticipated pay range for this position is $17.50 to $23.57 per hour in WA and depends on a variety of non-discriminatory factors including, but not limited to, job-related knowledge, skills and experience, education, and geographic location.

• Medical, dental, vision, short-term and long-term disability benefits and life insurance.
• Flexible spending accounts, health savings account, employee assistance program.
• 401(k).
• Paid Time Off (new hires accrue at .069 per hours worked which equates to approximately 18 days per year inclusive of paid sick time).
• Up to 11 paid Federal holidays.

For more information regarding our benefits, please visit https://www.firstinterstatebank.com/company/about/employee-benefits.php.

Equal Opportunity Statement

First Interstate Bank is an equal opportunity employer committed to a diverse workforce and a barrier-free employment process. Employment is based solely on an individual's merit and qualifications directly related to the position. We do not discriminate on the basis of race, color, religion, national origin, ancestry, pregnancy status, sex, age, marital status, disability, medical condition, or any other characteristics protected by law.

We make all reasonable accommodations to meet the obligations set forth under the Americans with Disabilities Act (ADA) and state disability laws. In order to ensure reasonable accommodations for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Assistance Act of 1974, and Title I of the Americans with Disabilities Act of 1990, as amended, individuals that require accommodation in the job application process for a posted position may contact us Monday through Friday, 8 am to 5 pm MST at [e-mail].

All applicants must pass pre-employment screenings including a background check. First Interstate BancSystem participates in E-Verify which will require new employees to verify their identity and employment eligibility through the internet-based system operated by the Social Security Administration (SSA) and the Department of Homeland Security (DHS). E-Verify Notice English or Spanish. Right to Work Notice English or Spanish.