Teller - Newark North Office

Park National Bank; Newark (OH); On-site; USD 17,000 - 22,000; Part time

Job summary

Park National Bank in Newark, OH is seeking a part-time teller to serve customers with accuracy and a friendly, professional demeanor. You will process transactions, promotebank products, and uphold Park Promises and Serving More standards in daily interactions.

This role emphasizes cash handling, teamwork, and adherence to procedures while delivering prompt, courteous service. Operating hours are Monday–Friday 9:00am–5:00pm and Saturday 9:00am–12:00pm, with less than 30 hours per week.

Qualifications

• Candidates should demonstrate strong interpersonal and customer service skills.
• Good written and verbal communication abilities required.
• Ability to follow directions accurately and work well under supervision.
• Adaptability to changing priorities and flexible scheduling.
• Basic computer skills and familiarity with point-of-sale or banking systems preferred.
• Strong organizational skills and attention to detail.
• Ability to multitask and manage competing priorities.
• Team player with initiative and reliability.
• Active listening and the ability to identify customer needs.

Responsibilities

• Serve customers, prospective customers and bank associates promptly and professionally.
• Complete transactions accurately and in accordance with procedures.
• Represent the bank's professional image with courteous interactions and issue resolution.
• Refer loan and deposit opportunities to subject matter experts as appropriate.
• Maintain product knowledge and participate in training to stay informed.
• Assist customers with product recommendations to meet needs.
• Protect assets by following policies and regulatory requirements.
• Contribute to in-branch communication and promotional activities.
• Suggest workflow improvements for better service.

Skills

Interpersonal/Customer Service

Written/verbal communication

Following directions

Adaptability

Basic computer skills

Organizational/detail oriented

Multitasking

Teamwork

Active listening

Independent work

Education

High School Diploma or Equivalent

0-2 years cash handling/sales/customer service experience preferred

Job description

CEN Newark North
990 N 21st St
Newark, OH 43055, USA

CEN Newark North
990 N 21st St
Newark, OH 43055, USA

• Serve customers, prospective customers and bank associates promptly and professionally and in full accordance with Park Promises and Serving More standards.
• Complete transaction processing timely, accurately, and in accordance with bank procedures
• Project the bank’s professional reputation through knowledgeable, courteous interactions with customers and prompt resolution of requests, inquiries or issues.
• Refer loan and deposit customers or prospects to subject matter experts
• Complete ongoing product knowledge, digital product knowledge, financial services and sales-oriented training in addition to all required course training to sustain broad base of product, service and sales knowledge.
• Utilize product knowledge to assist customers and suggest products and services to meet their needs
• Protect bank assets by adhering to all processes, policies and standard operating procedures related to branch and cash security, negotiable instruments, information security, and Federal, State or Local regulations impacting teller activity and branch operations
• Complete periodic in-branch communication and promotion activities specific to the office, if applicable.
• Communicate recommendations for improved work flow and service to customers.
• Maintain awareness of and adherence to Bank’s compliance requirements and risk management concepts, expectations, policies and procedures and apply them to daily tasks
• Deliver a consistent, high level of service within our Serving More standards
• Other duties as assigned

• Interpersonal/Customer Service Skills
• Written and Verbal Communication
• Ability to understand and follow directions
• Adaptable to change
• Basic Computer Skills
• Organizational Skills/Detail Oriented
• Able to Multi-Task or Juggle Priorities
• Ability to work as part of a team
• Active listening skills with an ability to proactively identify and recommend products and services
• Ability to work independently and handle basic customer issues

EDUCATION - CERTIFICATIONS - WORK EXPERIENCE
High School Diploma or Equivalent required
0-2 years prior cash handling, sales, or customer service experience preferred

PHYSICAL REQUIREMENTS
This position must be able to remain in a stationary standing position a minimum of 75% of the time, constantly operate a computer, and be able to be in constant verbal communication with customers and coworkers to discuss and observe account information in order to exchange accurate information. Must be able to bend and lift up to 25 pounds on a daily basis; raise arms up to 90 degrees; and have dexterity in hands to find count currency.

SCHEDULE
Operating hours are Monday through Friday 9:00am - 5:00pm and Saturday 9:00am - 12:00pm. The average number of Saturday shifts per month is 2-3. This position is hourly and part-time. Generally, this position will require less than 30 hours per week.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.