Teller/New Accounts Representative

Glacier Ban; Pagosa Springs (CO); On-site; USD 27,000 - 32,000; Full time

Job summary

Bank of the San Juans in Pagosa Springs seeks a Teller / New Account Representative to greet customers, handle everyday transactions, and open personal and business accounts. You will build relationships with local families and small businesses while learning our products through hands-on training.

The role emphasizes accuracy, customer service, and teamwork; the bank offers a comprehensive benefits package and closes on federal holidays.

Qualifications

• We are seeking someone who enjoys working with people and values accuracy.
• Hands-on training will be provided to learn products and services.

Responsibilities

• Perform teller transactions (cash checks, deposits, withdrawals, cashier checks).
• Open, close, and maintain personal and business accounts.
• Assist with non-transactional needs and answer calls.
• Balance teller drawer and cash handling equipment.
• Provide excellent customer service and promote bank products.

Skills

Customer service

Cash handling

Attention to detail

Banking product knowledge

Job description

About The Role

At Bank of the San Juans, we’re proud to serve the Pagosa Springs community as neighbors helping neighbors. As a Teller / New Account Representative, you will often be the first friendly face our customers see and the person who sets the tone for their banking experience. In this role, you’ll build meaningful relationships with local families, small business owners, and community members while assisting with everyday transactions, opening personal and business accounts, and maintaining existing relationships.

We are looking for someone who genuinely enjoys working with people, takes pride in accuracy, and values being part of a close-knit team. While banking experience is helpful, we provide hands‑on training so you can confidently learn our products and services and grow your expertise. Many of our team members build long‑term careers here, advancing as they develop.

This is a full‑time position offering $19.50 to $23.00 per hour, depending on experience and qualifications (All compensation offers are analyzed individually and take into consideration multiple factors including but not limited to geographic location, years of experience, and educational background). We offer a comprehensive benefits package and are closed on all federal holidays. Our employees value the stability of working for a well‑established local bank while remaining active members of the Pagosa Springs community.

Bank Happy. Work Happy. Right Here.

DUTIES AND RESPONSIBILITIES:

Essential Functions:

• Teller Functions:
  • Accurately perform a variety of teller transactions; including but not limited to cashing checks, processing withdrawals and deposits, issuing cashier checks, and change orders.
  • Knows and maintains cash drawer limit.
  • Knows how to properly ID/Verify customers
  • Have a strong understanding of bank products and services and be able to accurately present bank products and services to customers
  • Promote High Performance Growth and all that it entails
  • Assist customers with non‑transactional needs/requests and answer incoming calls
  • Ability to balance teller drawer, cash vault, coin machine and Teller Cash Recycler (TCR).
  • Open and/or close the branch daily as scheduled.
• New Account Functions:
  • Provide a wide range of customer services related to account management, including opening, closing, and maintaining various business and personal account types such as: Checking, Savings, Money Market, Individual Retirement Accounts, Health Savings Accounts, Certificates of Deposit, and Safe Deposit Boxes
  • Clearly and thoroughly review all New Account Disclosures with customers to ensure understanding
  • Prepare new or updated account documents, obtain authorizing signatures, and scan completed documents in allotted timeframe.
  • Perform Customer Information File (CIF) and Account Maintenance.
  • Respond confidently to inquiries about FDIC insurance coverage and advise customers on ways to maximize their insured limits.
  • Maintain a strong understanding of the bank’s products and services and confidently present them to customers. Leverage every customer interaction as an opportunity to recommend additional products or services that align with their needs and provide added value.
  • Have a basic