Teller - McPherson-Main

Peoples Bank and Trust; McPherson (KS); On-site; USD 30,000 - 40,000; Full time

Job summary

Peoples Bank and Trust in McPherson, Kansas, is seeking a Teller to engage customers and handle basic transactions in a professional environment. This role requires strong communication, attention to detail, and the ability to recommend services for enhancing customer satisfaction.

Applicants should have at least a high school diploma and 1+ years of banking or customer service experience. The job involves a balanced cash drawer, assisting customers with various needs, and supporting the bank's performance strategies.

Qualifications

• 1+ years banking or customer service experience preferred.
• Knowledge of paying and receiving teller duties.
• Understanding of bank policies and procedures.

Responsibilities

• Engage customers per the bank's service standards.
• Recommend products based on customer needs.
• Cash checks and handle transactions.

Skills

Attention to detail

Strong written and verbal communication

Self-motivation

Problem-solving

Organizational skills

Interpersonal skills

Customer relationship building

Time management

Computer literacy

Ability to multi-task

Education

High School Diploma or equivalent

Job description

ROLE

The Teller works in direct contact with customers in a professional environment. This position is responsible for basic administrative, technical, and professional duties within the bank. These responsibilities include recommending products and services to customers and business entities in order to provide them with a better banking experience. This position reports to the Frontline Manager.

ESSENTIAL FUNCTIONS

• Engage customers according to the bank benchmark service standards.
• Recommend products and services to customers based on their needs.
• Cash checks, handle deposits and miscellaneous transactions, including but not limited to cash advances, gift cards, and BBOK credit card payments.
• Maintain a balanced cash drawer.
• Assist with mail and night drop transactions.
• Answer teller‑related issues on incoming phone calls.
• Assist with balancing issues, vault balancing, ordering of money, and shadowing new tellers as needed.
• Project a favorable image of the bank to the community.
• Demonstrate a commitment and participate in the bank’s High‑Performance Growth strategy.
• Various other duties as assigned.

QUALIFICATIONS

• Education/Certification: High School Diploma or equivalent required.
• Required Knowledge: Knowledge and understanding of paying and receiving teller duties; understanding of policies and procedures of Peoples Bank and Trust as related to services provided.
• Experience Required: 1+ years banking or customer service experience preferred.
• Skills/Abilities: Attention to detail, strong written and verbal communication, self‑motivation, self‑management, problem‑solving, organized, analytical, interpersonal, customer relationship building, time management, computer literacy, strong ability to multi‑task.

PHYSICAL ACTIVITIES AND REQUIREMENTS

• Talking: Ability to speak effectively and communicate clearly.
• Average Hearing: Ability to hear average conversations at a standard level in an office environment around other customers and bank personnel.
• Repetitive Motion: The employee is regularly required to type throughout the day.
• Finger Dexterity: The employee is regularly required to use their hands to type and maneuver a mouse.
• Average Vision: Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception and the ability to adjust focus with 20/20 vision (with or without the assistance of eyeglasses/contacts).
• Physical Strength: The employee must occasionally lift and/or move up to 25 pounds (unassisted) as well as stand, sit, bend, kneel, squat, and walk for long periods of time.

WORKING CONDITIONS

General professional office environment with climate control. Adequate lighting.

MENTAL ACTIVITIES AND REQUIREMENTS

• Reasoning Ability: Ability to deal with a variety of variables under only limited standardization.
• Mathematics Ability: Strong numeric capabilities; ability to add, subtract, multiply and divide in all units of measure using whole numbers and common fractions.
• Language Ability: Ability to read, analyze, and interpret documents. Ability to communicate clearly.

In accordance with the Americans with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals. However, no accommodations will be made which may pose serious health or safety risks to the employee or others or which impose undue hardships on the organization.

Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an at‑will employer. Employees can be terminated for any reason not prohibited by law.