Teller - Lexington Office

Park National Bank; Lexington (VA); On-site; USD 19,000 - 25,000; Part time

Job summary

Park National Bank in Lexington, OH is seeking a part-time Branch Teller to serve customers and handle transactions in alignment with Park Promises.

Role emphasizes professional, courteous service, product knowledge, and adherence to bank policies. Hours are Monday–Friday 9:00am–5:00pm and Saturday 9:00am–12:00pm, totaling less than 30 hours per week.

This hourly, part-time position requires a High School Diploma or equivalent and up to 2 years of cash handling or customer service experience.

Qualifications

• High School Diploma or Equivalent required.
• 0-2 years cash handling, sales or customer service experience preferred.

Responsibilities

• Serve customers, prospective customers and bank associates promptly and professionally.
• Complete transaction processing timely, accurately and in line with bank procedures.
• Project the bank’s professional reputation through courteous interactions and prompt resolution of requests.
• Refer loan and deposit customers to subject matter experts.
• Maintain product knowledge and participate in required training to sustain broad knowledge base.
• Suggest products and services to meet customer needs and protect bank assets by following procedures.

Skills

Customer Service

Communication Skills

Multi-tasking

Teamwork

Basic Computer Skills

Education

High School Diploma or Equivalent

Job description

If you are a job seeker with a disability and require a reasonable accommodation to apply for one of our jobs, you will find the contact information to request the appropriate accommodation by visiting the following our Accessibility Accomodation for Applicants page.

Locations

Showing 1 location

Lexington, OH 44904, USA

• Branch Delivery
• Part-Time
• Requisition #: TELLE007062

Description

*Role not eligible for sponsorship* RESPONSIBILITIES

• Serve customers, prospective customers and bank associates promptly and professionally and in full accordance with Park Promises and Serving More standards.
• Complete transaction processing timely, accurately, and in accordance with bank procedures
• Project the bank’s professional reputation through knowledgeable, courteous interactions with customers and prompt resolution of requests, inquiries or issues.
• Refer loan and deposit customers or prospects to subject matter experts
• Complete ongoing product knowledge, digital product knowledge, financial services and sales-oriented training in addition to all required course training to sustain broad base of product, service and sales knowledge.
• Utilize product knowledge to assist customers and suggest products and services to meet their needs
• Protect bank assets by adhering to all processes, policies and standard operating procedures related to branch and cash security, negotiable instruments, information security, and Federal, State or Local regulations impacting teller activity and branch operations
• Complete periodic in-branch communication and promotion activities specific to the office, if applicable.
• Communicate recommendations for improved work flow and service to customers.
• Maintain awareness of and adherence to Bank’s compliance requirements and risk management concepts, expectations, policies and procedures and apply them to daily tasks
• Deliver a consistent, high level of service within our Serving More standards
• Other duties as assigned

COMPETENCIES

• Interpersonal/Customer Service Skills
• Written and Verbal Communication
• Ability to understand and follow directions
• Adaptable to change
• Basic Computer Skills
• Organizational Skills/Detail Oriented
• Able to Multi-Task or Juggle Priorities
• Ability to work as part of a team
• Active listening skills with an ability to proactively identify and recommend products and services
• Ability to work independently and handle basic customer issues

EDUCATION - CERTIFICATIONS - WORK EXPERIENCEHigh School Diploma or Equivalent required0-2 years prior cash handling, sales, or customer service experience preferred

PHYSICAL REQUIREMENTSThis position must be able to remain in a stationary standing position a minimum of 75% of the time, constantly operate a computer, and be able to be in constant verbal communication with customers and coworkers to discuss and observe account information in order to exchange accurate information. Must be able to bend and lift up to 25 pounds on a daily basis; raise arms up to 90 degrees; and have dexterity in hands to find count currency.

SCHEDULEOperating hours are Monday through Friday 9:00am - 5:00pm and Saturday 9:00am - 12:00pm. The average number of Saturday shifts per month is 2-3. This position is hourly and part-time. Generally, this position will require less than 30 hours per week.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.