Teller - Leominster, MA (On-Site)

Digital Federal Credit Union; Leominster (MA); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) match

Paid time off

Paid federal holidays

Lending product pricing

Job summary

Digital Federal Credit Union is seeking a teller in Leominster, MA to handle deposits, withdrawals, loan payments and check cashing while ensuring accuracy and service excellence.

The role involves explaining DCU products, meeting referral goals and adhering to security policies. Prior cash handling and customer service experience are preferred, with bilingual skills a plus.

Qualifications

• High School Diploma or equivalent
• Prior cash handling experience
• Previous customer service experience preferred
• Verbal communication skills
• Technical skills (Windows, Microsoft Office)
• Bilingual skills a plus

Responsibilities

• Process teller transactions such as deposits, withdrawals, loan payments and check cashing and assist with end of day balancing
• Explain all DCU products and services and complete member requests
• Meet referral goals by identifying member needs and cross-selling appropriate products
• Follow DCU policies and security guidelines to minimize fraud and losses
• Provide coverage in other DCU areas when needed such as branches or Information Center
• Identify and submit efficiency and process improvement ideas
• Perform other job-related duties as assigned

Skills

Cash handling

Customer service

Verbal communication

Bilingual

Education

High School Diploma or equivalent

Tools

Windows

Microsoft Office

Job description

Description

Contribute to DCU's Success Sharing and business goals by identifying members' needs, providing service excellence and helping members achieve their financial goals.

What You'll Do:

• Accurately process all teller transactions such as deposits, withdrawals, loan payments and check cashing, as well as assist with end of day balancing.
• Understand and explain all DCU products and services and complete member requests.
• Achieve individual referral goals by identifying the financial needs of new and existing members by building strong business relationships and educate and cross sell appropriate products and services.
• Adhere to all DCU policies and procedures, which include security compliance and following guidelines intended to limit risk exposure to fraud and losses.
• May be asked to provide coverage in other DCU areas such as other branches, Information Center, or support departments.
• Continuously identify and submit efficiency and process improvement ideas
• Perform other job-related duties as assigned.

Education and Experience Requirements:

• High School Diploma or equivalent
• Prior cash handling experience
• Previous customer service experience preferred
• Verbal communication skills
• Technical skills (Windows, Microsoft Office)
• Bilingual skills a plus

Location: Leominster, MA

Target Compensation: $20.00/hour

Schedule: Tuesday - Friday 8:30 - 5:30, alt. Thursday/Fridays 10:30-7:30, Saturdays 8:30 - 3:30 (40 hours)

#INDMI

Who We Are:

Every great journey begins with a bold idea-and ours is no different. First Tech and DCU were founded on the belief that financial solutions should put people first. That belief has fueled decades of innovation and service, rooted in the tech sector and expanding to support members from all walks of life.

Employees are eligible for:

• Traditional medical, dental, and vision coverage
• Generous 401(k) match
• Paid Time Off: You'll accrue up to 15 days in your first year. In addition, you'll receive 40 hours of sick time and 3 personal days, which refresh annually
• Paid federal holidays
• Special employee pricing on lending products such as mortgage, auto, and personal loans (eligibility subject to standard account requirements and underwriting criteria)

Employment Statements:

First Tech is an equal opportunity employer, and we value diversity, inclusion, and equity at our company. We evaluate qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

First Tech is not currently offering Visa transfer/sponsorship for this position.