Teller I (20 Hours Weekly) Massapequa

TD Bank; Massapequa (NY); On-site; USD 10,000 - 60,000; Part time

Job summary

Une banque nord-américaine recherche un caissier I à Massapequa, New York. Ce poste implique de traiter des transactions et de fournir un service clientèle exceptionnel. Les candidats doivent avoir un diplôme de secondaire et de bonnes compétences en communication. Ce rôle offre des opportunités de croissance et de développement professionnel.

Benefits

Opportunités de développement professionnel

Rémunération compétitive

Qualifications

• Diplôme de secondaire ou équivalent requis.
• Expérience de 6 mois en service clientèle est un plus.
• Capacité à fonctionner dans un environnement dynamique.

Responsibilities

• Traiter les transactions des clients avec précision.
• Répondre aux demandes des clients et résoudre leurs préoccupations.
• Guider les clients vers les options de service numérique.

Skills

Compétences en service clientèle

Compétences organisationnelles

Aptitudes en communication

Education

Diplôme de secondaire ou GED

Job description

Nous utilisons des témoins pour fournir et améliorer nos services de sorte à vous offrir une expérience plus personnalisée, et les services de suivi sont désactivés. Pour en savoir plus sur les témoins utilisés et pour consulter vos préférences, veuillez vérifier les paramètres de votre navigateur ou sélectionner Accepter pour consentir à l’utilisation des témoins.Avertissement : Pour les visiteurs de l’Union européenne et du Royaume-Uni, seuls les témoins strictement nécessaires sont utilisés sur ce site. Ces témoins sont nécessaires au bon fonctionnement du site Web et ne peuvent pas être désactivés. Ils sont généralement mis en place uniquement en réponse à des actions que vous effectuez et qui équivalent à une demande de services, comme configurer vos préférences en matière de confidentialité, ouvrir une session ou remplir des formulaires. Vous pouvez configurer votre navigateur pour qu’il bloque ces témoins; toutefois, certaines sections du site ne fonctionneront pas. Ces témoins n’enregistrent pas de renseignements personnels permettant l’identification.**Work Location:**Massapequa, New York, États-Unis d'Amérique**Hours:**20**Pay Details:**$23.00 - $29.50 USDTD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.**Line of Business:**Services bancaires personnels et commerciaux**Job Description:**The Teller I works in a TD Store location and plays a key role in delivering legendary customer experiences while processing everyday banking transactions with accuracy and efficiency while also educating customers on TD's products and services or referring them to a partner for specialized solutions.**Depth & Scope:*** Executes TD's Brand promise to customers by consistently executing appropriate behaviors to deliver a Legendary Customer experience in the Store* Performs customer transactions including deposits, withdrawals, loan and safe deposit box payments efficiently* Processes cash transactions such as cashing checks, verifying currency, balancing cash drawer, and night deposits with a high level of accuracy* Responds to and resolves customer inquiries and concerns using standard procedures and escalating to management as necessary* Engages in lobby leadership by orchestrating customer flow, warmly welcoming customers, and guiding appropriately* Understands customer preferences with banking (when and how they want) and educates customers on self-service/digital options that meet their needs* Acts as an advocate for the customer by conducting needs-based conversations; offering financial & digital solutions, and/or referring the customer to appropriate partner to provide solutions* Makes sound decisions and provides timely problem resolution, escalating more difficult issues to management* Ensures compliance when completing operational activities in accordance with company guidelines and regulations such as Bank Secrecy Act and Patriot Act to minimize risk and protect the customer* Verifies customers' identities by following customer authentication policies & procedures* Balances cash drawers Automated Teller machines (ATMs) and Teller Cash Dispensers (TCDs)/ Teller Cash Recyclers (TCRs) as necessary* Adheres to safe deposit box procedures/operations and guidelines* Responsible and accountable for cash drawers and vaults including maintaining appropriate cash limits and securing cash at all times* Accountable for ensuring confidential customer information is securely stored throughout the day* Understands the importance of and follows dual control* Follows all security and audit measures to minimize potential loss* Utilizes bank tools and processes to detect, address and prevent fraud* Expected to complete all required in-classroom training and on-line training by established due dates**Education & Experience:*** High school diploma or GED* 6 months work related experience preferred; or equivalent can be demonstrated through any of the following: volunteering, education, military experience* Ability to work during operating hours to include weekends, evenings, holidays as scheduled* Demonstrated Customer Service skills preferred* Strong organizational skills* Detail-oriented* Ability to function in a fast-paced and changing environment* Excellent communication skills with ability to be concise, clear and consistent**Physical Requirements:** Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100% Domestic Travel – Occasional International Travel – Never Performing sedentary work –Frequent Performing multiple tasks – Continuous Operating standard office equipment - Continuous Responding quickly to sounds – Continuous Sitting –Occasional Standing – Continuous Walking – -Frequent Moving safely in confined spaces – Occasional Lifting/Carrying (under 25 lbs.) – Occasional Lifting/Carrying (over 25 lbs.) –Occasional Squatting – Occasional Bending – Occasional Kneeling – Occasional Crawling – Occasional Climbing – Occasional Reaching overhead – Occasional Reaching forward – Occasional Pushing Occasional Pulling – Occasional Twisting – Occasional Concentrating for long periods of time – Continuous Applying common sense to deal with problems involving standardized situations – Continuous Reading, writing and comprehending instructions – Continuous Adding, subtracting, multiplying and dividing – ContinuousThe above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.**Who We Are:** TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.**Our Total Rewards Package**Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through