Teller I

WeStreet; Owasso, Northern (OK, KY); On-site; USD 28,000 - 36,000; Full time

Job summary

WeStreet in Owasso, OK is seeking a customer-focused employee to handle teller duties, promote Credit Union products, and deliver excellent service to members. You will process transactions, build rapport with members, and support branch goals.

The role requires 1 year of retail sales or customer service and cash handling experience, with a High School diploma or higher. The position emphasizes teamwork and adherence to policies, with opportunities to contribute to a community-focused financial

Qualifications

• Experience in retail sales or customer service with cash handling.
• High School diploma or higher required.
• Able to promote products and build rapport with members.

Responsibilities

• Process member paying and receiving transactions and promote Credit Union products and services to members and potential members by identifying their needs through building rapport with the members or potential members.
• Maintain knowledge of products and services and discuss them with members and guests.
• Actively participate in branch goals and objectives.
• Set and meet personal goals with manager.
• Initiate transparent dialogue around performance and expectations with manager.
• Protect the Credit Union by preventing losses.
• Follow internal policies and procedures.
• Adhere to Employee Handbook guidelines.
• Willingly perform other duties as needed.

Skills

Customer service

Cash handling

Sales

Education

High School diploma

Job description

• Embody the Credit Union’s core values of Trust, Integrity, Teamwork and Making a Difference and ensure that new employees understand and embrace these core values.


• Process member paying and receiving transactions and promote Credit Union products and services to members and potential members by identifying their needs through building rapport with the members or potential members.


• Maintain a thorough knowledge and understanding of our products and services and be able to fluently converse about them with members and guests.


• Actively participate in the branch and credit union goals and objectives.


• Set and meet personal goals in partnership with manager(s).


• Initiate transparent, regular dialogue around performance and expectations with manager.


• Prevent loss to the credit union.


• Follow established credit union operational policies and procedures.


• Respect and adhere to guidelines per the Employee Handbook.


• Willingly and enthusiastically perform other duties as needed and/or assigned.


• Comply with applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control

Behaviors

Enthusiastic

Shows intense and eager enjoyment and interest

Detail Oriented

Capable of carrying out a given task with all details necessary to get the task done well

Team Player

Works well as a member of a group

Education

High School or better.

Experience

1 year:

Retail sales or customer service and cash handling experience

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.