Teller (Full Time) - Preston Forest

Prosperity Bank and Trust Co; Dallas (TX); On-site; USD 36,000 - 44,000; Full time

Job summary

Prosperity Bank and Trust Co in Dallas seeks a full-time Teller at Preston Forest. You will process deposits and withdrawals, cash checks, balance cash, and promote bank products while delivering friendly service.

The role requires at least one year of cash handling, a high school diploma, accurate data entry, and the ability to operate teller equipment. Day shifts with potential for cross-training and cross-selling.

Qualifications

• High school diploma or equivalent is required.
• At least 1 year of related cash handling experience.
• Good typing skills and accurate data entry.
• Ability to operate basic office equipment and perform cashier duties.

Responsibilities

• Receive and process deposits and withdrawals with accuracy.
• Cashes checks and negotiable instruments for clients.
• Balances cash daily and resolves discrepancies promptly.
• Promotes bank products and services to customers.
• Operates online teller terminal and maintains customer privacy.
• Cross-sells bank products to meet customer needs.

Skills

Typing skills

Cash handling

Customer service

Communication

Education

High school diploma

Tools

POS system

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Teller (Full Time) - Preston Forest

PRESTON FOREST ASSOC Full Time Teller Dallas, TX, US

POSITION PURPOSE

Perform numerous functions including processing deposits, withdrawals, posting to general ledger accounts, cashing negotiable items, processing loan payments, savings bonds, and cashier’s checks while promoting the bank’s products and services and providing excellent customer service.

ESSENTIAL FUNCTIONS AND BASIC DUTIES

• Assumes responsibility for the efficient, effective, and accurate performance of Teller functions.
  • Represents the bank in a courteous and professional manner.
  • Receives and processes deposits.
  • Receives and processes loan payments.
  • Cashes checks and other negotiable instruments for clients.
  • Examines documents for endorsements and negotiability.
  • Processes transfers between accounts.
  • Sells traveler’s checks, official checks, and money orders.
  • Processes credit card cash advances.
  • Verifies and balances cash daily.
  • Detects and resolves discrepancies promptly.
  • Offers other Bank products to meet customer needs and strengthen the relationship.
  • Has no more than one proof error within a 30-day period.
  • Follow Teller procedures consistently and adheres to compliance requirements.
  • Other duties as assigned.
• Assumes responsibility for establishing and maintaining effective, professional business relations with clients.
  • Ensures that client requests and inquiries are promptly resolved.
  • Operates online teller terminal.
  • Maintains privacy of customer information.
  • Ensures that the Bank’s quality reputation is maintained and projected.
• Assumes responsibility for establishing and maintaining effective coordination and working relationships with area personnel and with management.
  • Assists area personnel as required.
  • Assists with training or orientation as needed.
  • Keeps supervisor informed of area activities and of any problems or concerns.
  • Completes required reports and records accurately and promptly.
  • Attends meetings and training classes that may be held on weekdays, evenings, and/or Saturdays.
• Assumes responsibility for related duties as required or assigned.
  • Performs night drop functions as assigned.
  • Performs related clerical duties as assigned.
  • Ensures that work areas are clean, secure, and well maintained.
  • Cross sells Bank products and services.

The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this job description amended at any time.

SUPERVISORY RESPONSIBILITIES

This role has no supervisory responsibilities.

PERFORMANCE MEASUREMENTS

Teller functions are efficiently, effectively, and accurately performed in accordance with established policies, standards, and security procedures.

Cash is balanced and any discrepancies promptly resolved. A balancing record that meets established standards is maintained.

Good business relations exist with clients. Client problems and inquiries are courteously and promptly resolved.

Good working relationships and coordination exist with area personnel and with management. Assistance is provided to other Tellers and staff as needed. Supervisors are appropriately informed about area activities.

Required reports and records are accurate, complete, and timely.

Consistently strives to develop new client relationships as well as strengthen existing client relationships by identifying opportunities to sell Bank products and services.

The Bank’s professional reputation is maintained and conveyed.

QUALIFICATIONS

Education/Certification:High school graduate or equivalent.

Required Knowledge:Understanding of Bank operations preferred.

DNA Standard/UX

All required training and webinars in 90-day plan

IVIEW

Product Knowledge

WITS/Wires – min. domestic

Dual Control

Experience Required:At least one year of related experience/cash handling required.

Professional appearance, dress, and attitude.

Good typing skills.

Ability to operate related computer applications and business equipment including adding machine, typewriter, copy machine, coin, and money counting machines, and telephone.