Teller Full-time Ashville Branch

Metro Bank; Northern (KY); Hybrid; USD 28,000 - 36,000; Full time

Job summary

Metro Bank is seeking a customer-service oriented teller at the Ashville branch to assist customers with deposits, withdrawals, loan payments, and inquiries while ensuring accuracy and security.

The role requires 1–3 years of customer service or banking experience, a High School Diploma, and the ability to learn banking software; a professional appearance and reliable attendance are essential. Metro Bank promotes a fair, service-driven culture.

Qualifications

• 1–3 years customer service, cash handling or banking experience preferred.
• High School Diploma or equivalent required.

Responsibilities

• Accepts checks for cashing and verifies customer identity.
• Accepts checks/cash for deposits and processes issues receipts.
• Balances cash drawer and stocks ATM.
• Processes loan payments and tax deposits.
• Sells money orders and other bank-related services.
• Responds to customer inquiries and maintains cash security.

Skills

Customer service

Cash handling

Communication skills

Problem solving

Teamwork

Attention to detail

Banking knowledge

Adaptability

Education

High School Diploma

Tools

Banking software

Job description

Job Details

Job Location: Ashville Branch - Ashville, AL 35953

Competencies Required

• Customer service skills with effective problem solving abilities; ability to maintain composure and convey a positive attitude while interacting with customers as well as staff members.
• Cash handling experience.
• General knowledge of Computer and General Office Equipment. Applicant must have ability to quickly learn banking software.
• Ability to work flexible or extended working hours to meet bank needs; demonstrate good attendance and punctuality.
• Outstanding listening and communication skills both written and verbal.
• Knowledge of or ability to quickly learn banking products, policies, procedures and regulatory guidelines for compliance issues related to job duties.
• Excellent organizational skills with the ability to prioritize workload.
• Practices bank security procedures; protects customer confidentiality and privacy.

Minimum Qualifications / Experience

• 1-3 years customer service, cash handling or banking experience preferred
• High School Diploma or equivalent required.

Position

• Accepts checks for cashing-verifying identity of customer
• Accepts checks / cash for deposits. Verifies cash and endorsement, makes change, and issues receipts.
• Processes Tax Deposits
• Receives and processes loan payments
• Processes credit card cash advances
• Balances Cash Drawer
• Balance and Stock ATM
• Processes night deposits and mail-in deposits
• Sells money orders, cashiers, cash advances and other bank related services.
• Responds to customer inquiries as appropriate
• Maintains proper cash level in drawers, keep cash secure and maintains high level of safety for the Bank.
• Responsible for outgoing mail and postage
• Performs other tasks requested by supervisor as they relate to the Bank and its functions.

Applicant should be self-motivated and take initiative to achieve both personal goals and bank objectives. They must also maintain a professional appearance in both grooming and dress, adhering to the company dress code.

Metro Bank seeks individuals with strong personal attributes such as positive outlook, integrity and a passion to work with our customers and serve our community. Metro Bank has a family atmosphere where all employees are treated fairly and promoted based on work ethics and performance.

Metro Bank is an Equal Opportunity Employer of women, minorities, protected veterans and individuals with disabilities.