Teller (Full-Time)

Union Bank & Trust; Lincoln (NE); On-site; USD 21,000 - 30,000; Full time

Job summary

The Teller role at Union Bank & Trust in Lincoln, NE, is the frontline contact, handling customer transactions and delivering outstanding service daily. You will identify customer needs, cross-sell bank products, and resolve issues while maintaining accuracy and regulatory compliance.

Starting pay is $18.50 per hour, with a typical schedule Monday–Friday; full-time hours. The ideal candidate has cash handling experience, strong math and computer skills, and a customer-focused mindset.

Qualifications

• High school diploma required.
• Cash handling experience preferred.
• Accuracy and attention to detail essential.
• Previous sales and customer service experience preferred.
• Effective communicator—promotes Union Bank’s customer service philosophy.
• Basic math skills and proficient computer skills.
• Ability to work independently and exercise good judgment.

Responsibilities

• Accept and accurately process all financial transactions.
• Maintain responsibility for cash drawer and balancing procedures.
• Perform semi-routine tasks with deviation recognition.
• Provide excellent customer service and assist customers.

Skills

Cash handling

Customer service

Sales experience

Attention to detail

Communication

Basic math

Computer skills

Education

High school diploma

Job description

POSITION SUMMARY: The Teller serves as the primary point of contact for customers and non-customers and provides outstanding customer service throughout the interaction. They perform a variety of customer transactions on a daily basis, provide information, resolve issues and look for opportunities to strengthen the customer relationship through suggestion of other bank products and services.

NOTE:

Starting pay is $18.50/hour.

Hours

• Highway 2: Full-Time (40 Hours), Monday – Friday 7:30AM – 4:00PM

Essential Functions

• Accept and accurately process all financial transactions.
• Maintain responsibility for cash drawer and follow proper balancing procedures.
• Work on assignments that are semi-routine in nature where ability to recognize deviation from accepted practice is required.
• Provide excellent customer service by providing answers and assistance for customer questions, and concerns.
• Cross sell other bank services and refer customers to other departments to help achieve goals set by management.
• Learn and maintain knowledge of products, fees and policies, and stay current on offerings to make product suggestions.
• Demonstrate compliance with all bank regulations for assigned job functions that apply to designated job responsibilities.
• Understand and adhere to all bank policies, laws and regulations applicable to their role. Complete compliance training; follow internal processes and controls as required.
• Report all compliance issues, violations of law or regulations in accordance with the steps defined in bank policies.
• Regular and reliable attendance is an essential function of this position.
• Perform other job related duties as assigned.

Qualifications

• High school diploma
• Cash handling experience preferred
• Accuracy and attention to detail
• Previous sales and customer service experience preferred
• Effective communicator – promotes Union Bank’s customer service philosophy
• Basic math skills and proficient computer skills
• Ability to work independently and exercise good judgment

Working Environment

• Indoor work – not exposed to outdoor elements or hazards
• Ability to stand and/or walk for prolonged periods of time
• Some sedentary work lifting and/carrying up to 50 lbs. occasionally.

PLEASE VIEW THE APPLICANT TERMS & CONDITIONS BEFORE PROCEEDING WITH YOUR APPLICATION.