Teller-Floater (Burtonsville)

Atlantic Union Bank; Burtonsville (MD); On-site; USD 35,000 - 45,000; Full time

Job summary

Atlantic Union Bank in Burtonsville is hiring for a position focused on providing an exceptional customer experience while processing transactions and servicing both existing and potential customers. The role requires balancing cash, identifying referrals to contribute to branch goals, and maintaining adherence to banking regulations.

Candidates should possess a high school diploma and customer service experience, with excellent communication skills and the ability to manage multiple tasks. Participation in incentive compensation plans and a comprehensive benefits package is available.

Qualifications

• Previous customer service experience required.
• Previous cash handling experience preferred.
• Capable of standing for extended periods of time and lifting objects up to 30 pounds.

Responsibilities

• Perform basic customer and cash transactions.
• Balance cash each day.
• Identify referral opportunities to contribute to branch goals.
• Adhere to applicable laws and regulations governing bank operations.
• Develop and maintain knowledge of bank products and services.

Skills

Excellent oral and written communication skills

Ability to exercise sound business judgment

Ability to handle multiple tasks with attention to detail

Flexible, able to adapt to change

Education

High school diploma or equivalent

Job description

This position is responsible for providing a best-in-class customer experience while processing transactions, servicing existing and potential customers, and contributing to branch sales goals.

Position Accountabilities

• Perform basic customer and cash transactions
• Balance cash each day
• Identify referral opportunities to contribute to branch goals
• Adhere to all applicable laws and regulations governing bank operations, including compliance with Atlantic Union Bankshares’ BSA/AML Policy and Procedures
• Identify risk and elevate concerns through proper channels
• Develop and maintain knowledge of bank products, services, and other lines of business
• Learn and adapt to changing digital channels
• Other duties as assigned

Organizational Relationship

This position is supervised by the assigned leader of the branch.

Position Qualifications

Education & Experience

• High school diploma or equivalent required
• Previous cash handling experience preferred
• Previous customer service experience required

Knowledge & Skills

• Excellent oral and written communication skills
• Ability to exercise sound business judgment
• Ability to handle multiple tasks with attention to detail
• Flexible, able to adapt to change
• Shift schedules vary based on business needs
• Capable of standing for extended periods of time and lifting objects up to 30 pounds

Salary offered will be based on several factors including but not limited to education, work experience, certifications, etc. This position is also eligible to participate in either an applicable incentive compensation plan for the position or a discretionary profit sharing bonus program. General information on our comprehensive benefits package can be found by visiting https://www.atlanticunionbank.com/about/careers/benefits.

We are proud to be an Equal Employment Opportunity employer. We maintain a drug‑free workplace.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.