Teller Float

Camden National Bank; Dover-Foxcroft (ME); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Paid time off and holidays

401(k) retirement savings

Tuition reimbursement & development

Employee assistance program

Wellness program

Job summary

Camden National Bank in Maine seeks a friendly Teller to serve walk-in customers, handle deposits and withdrawals, and respond to inquiries, delivering excellent service.

You will use bank software, maintain accuracy, and follow procedures to ensure a smooth customer experience. Starting pay reflects role, location, and experience.

Qualifications

• High school diploma or GED, or 1–3 months related experience.
• Ability to read and comprehend simple instructions and write simple correspondence.
• Basic math and money-handling skills.

Responsibilities

• Display knowledge of bank software to obtain customer information and transactions.
• Serve customers in a cordial, helpful manner and foster a positive experience.
• Process a variety of transactions with sound judgment on validity.
• Accept deposits, verify cash and endorsements, issue receipts, process withdrawals and checks.

Skills

Language skills

Mathematical skills

Reasoning ability

Computer skills

Communication skills

Customer interaction

Education

High school diploma or GED

Tools

Vertex Teller

Jack Henry

CRM

Outlook

Jabber

Cisco telephone systems

Job description

Live here. Play here. Bank here. Work here. If you're looking to build your career at a forward-thinking organization with deep community roots and a vision for growth, success, and giving back, you’ve come to the right place. Get to know us: We're your local community bank—and have been since 1875—that is committed to providing excellent customer service and giving back to our communities. We foster a collaborative, inclusive work environment as part of a close-knit team where your voice is valued and heard. Our highly engaged employees are rewarded for their performance and have ample opportunities for cross-training and advancement within the organization. We’ve been named one of the best places to work in Maine, and offer robust benefits focused on your holistic well-being.

The prospective range of pay we will offer to a successful applicant to this position is $18.00-$21.27, which represents a good faith estimate of what we expect to offer at the time of posting based on the role’s responsibilities, level and location. Actual starting salary will be determined by the Bank in the Bank’s discretion, and shall depend on the applicant’s experience, skills, education, certifications, as well as other relevant business conditions. Final offers will reflect these considerations and may vary accordingly.

Essential Duties and Responsibilities

• Display working knowledge of bank application software by utilizing computer systems to obtain customer information, account balances, account transactions, etc.
• Function as a primary contact with the public, serving customers in a cordial manner and fostering a positive customer experience with each interaction.
• Process a variety of transactions using judgment regarding the validity of transactions presented.
• Refers items outside of own authority or questionable transactions to a supervisor or manager.
• Accept deposits, verify cash and endorsements, issue receipts, process withdrawals and cash checks within established guidelines.
• Process deposits and payments received by mail, night drop, and in the ATM.
• Maintain a satisfactory proving record.
• Responds to general customer inquiries and has the ability to assist customers with consumer and business products.
• Adheres to Teller policies and procedures.
• Answers incoming calls and responds as appropriate to serve the needs of the caller.
• Demonstrates knowledge of teller processing which includes transaction processing, maintenance of equipment, cash handling, and beginning and end of day procedures.
• Demonstrates a general understanding of Vault procedures.
• Participates in the sales and service activities through support and referrals.
• Responsible to delivering the best banking experience to customers.
• Demonstrates a strong knowledge of bank products and services.

This job has no supervisory responsibilities.

Qualifications

• Education and/or Experience High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
• Language Skills Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
• Mathematical Skills Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight measurement, volume, and distance.
• Reasoning Ability Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
• Computer Skills To perform this job successfully, an individual should have knowledge of Database software and Internet software.
• Other Skills and Abilities Demonstrated knowledge of debits and credits Working knowledge of the Vertex Teller, Jack Henry Experience, CRM, Outlook, Jabber, and Cisco telephone systems and maintain a satisfactory proving record Experience with customer relations. Demonstrated ability to use a computer. Willingness to learn and speak with customers about products and services and to learn referral skills. Excellent communication skills. Detail oriented, with patience for performing repetitive tasks. Skillful and accurate operation of a ten-key adding machine. Demonstrated accuracy in numeric data processing.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle, or feel and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to walk. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually moderate.

Benefits

Our comprehensive total rewards package offers something for everyone!

• Robust medical, dental, and vision insurance packages
• Generous time off, including paid federal holidays and paid day off for your birthday
• 401(k) retirement savings plan
• Tuition reimbursement, professional development, and career growth opportunities
• Employee assistance program
• Comprehensive wellness program

Core Values

• Honesty and Integrity above all else
• Trust built on fairness
• Service that creates remarkable experiences
• Responsibility to use our resources for the greater good
• Excellence through hard work and lifelong learning
• Diversity realized through inclusion and respect
• Equal Opportunity Employer

Equal Opportunity Employer. Employment with Camden National is on an at-will basis, meaning employment is not guaranteed for any specific period of time, and any employment relationship established may be terminated by either party at any time, for any reason, with or without notice. Completion of an employment application is not a contract, express or implied, guaranteeing employment. Camden National Bank is an Equal Opportunity Employer and does not discriminate on the grounds of race, color, religion, sex, sexual orientation, including gender identity and gender expression, national origin, citizenship status, age, disability, genetic information or veteran status.

Member FDIC. Employment with Camden National is on an at-will basis, meaning employment is not guaranteed for any specific period of time, and any employment relationship established may be terminated by either party at any time, for any reason, with or without notice. Completion of an employment application is not a contract, express or implied, guaranteeing employment. Camden National Bank is an Equal Opportunity Employer and does not discriminate on the grounds of race, color, religion, sex, sexual orientation, including gender identity and gender expression, national origin, citizenship status, age, disability, genetic information or veteran status. View "Know Your Rights" View "Employee Polygraph Protection Act" View "Pay Transparency Nondiscrimination Provision".

To learn more, please visit www.camdennational.bank. Member FDIC.