Teller - Falmouth - Part Time

First Citizens Federal Master; Falmouth (MA); On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

Health Insurance

401K Program (Fully Vested)

Tuition Assistance

Volunteer Time Off

Work-Life Balance

Learning & Development

Employee Assistance Program

Job summary

First Citizens Federal Credit Union is seeking a Member Advocate to enhance the member experience at the Cape Cod, Falmouth Branch. You will assist in branch activities and support the community in achieving financial freedom.

The role emphasizes advocating for members, not selling products, and requires a can-do attitude with a focus on teamwork and service in a supportive environment.

Qualifications

• Desire to help others and our community.
• Training and learning are available; willingness to develop.
• There is no list of products to sell—advocate for members and provide support.

Responsibilities

• Provide a positive member experience and assist in branch activities to help community members achieve financial freedom.
• Support internal and external communities; act as an advocate for members.
• Work collaboratively to ensure smooth branch operations and member satisfaction.

Skills

Customer service

Team player

Positive attitude

Helpfulness

Job description

Job Details

Job Location: Cape Cod - Falmouth Branch - Falmouth, MA 02540Salary Range: $24.00 - $24.00 Hourly

Who We Need:

We're looking for someone with positive vibes, and a willingness to help others. A team player with an innovative mindset, who likes to think outside the box.

Who We Are:

First Citizens' is committed to providing team members with the ability to create a unique journey while feeling supported and empowered to be their best authentic self. Our core values Do What's Right, Get Better Every Day & Support & Improve Our Community are important to us. If you're looking to make a difference and be part of something bigger, this may just be the place for you!

QualificationsWhat You'll Do:

As a Member Advocate, you will provide a positive member experience and assist in various branch activities, to help members of the community achieve financial freedom! There is no list of products to sell - simply advocating for our members while providing support to our internal and external communities.

What We Require:

First Citizens' believes training and learning are always possible when you have a can-do attitude. All we ask is that you have the desire to help others and our community. The rest, we can figure out together.

What We Offer:

• Supportive & Collaborative Work Environment
• Opportunities for Learning & Development
• Continuing Education & Tuition Assistance
• Employee Assistance Program
• Work-Life Balance
• 401K Program (Fully Vested - 5% Company Match)
• Volunteer Time Off
• Health Insurance

Working Conditions

The work environment characteristics described here are representative of those the team member encounters while performing the essential functions of this job.

Physical Demands Efforts

This function requires moderate standing, walking and sitting. Will be sitting while performing computer data entry functions. Position does not involve climbing or crawling but may on occasion kneel/squat. Requires lifting and moderate carrying of items up to 25 pounds such as a bankers box. Ability to operate normal office equipment such as, telephone, copy machine, fax, scanner, and computer.

Mental & Visual Demands

Specific vision abilities required by this job include: close vision and ability to adjust focus.

Work Environment

This position typically works in an office environment. Noise is moderate and typical of conversations and office equipment.

Americans with Disabilities Act

First Citizens Federal Credit Union complies with all aspects of the Americans with Disabilities Act (ADA) and state disability laws. This means that we will not discriminate against qualified individuals with a disability in any phase of the employment relationship including application for employment, hiring, promotions and/or advancement opportunities, termination, compensation, training and any other conditions or privileges of employment. The company will provide reasonable accommodations that do not cause an undue hardship.

Additional Notes

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.This job description is subject to change at any time.

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