Teller-Eugene Branch

Central Willamette Credit Union; Eugene (OR); On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

Vacation time

Paid holidays

Sick days

Health insurance

401(k) matching

Incentives

Job summary

Central Willamette Credit Union is seeking a Teller to deliver exceptional member service, process transactions, and support branch operations under the supervision of the Branch Manager.

You will promote Credit Union products, handle cash and account activities, and contribute to a positive, efficient branch environment while upholding CW values.

Qualifications

• Strong verbal and written communication skills.
• Proficiency in basic math with a high degree of accuracy.
• Good organizational and clerical skills; proficiency with PC applications and the ability to learn new software.
• Ability to maintain a professional image when interacting with members and colleagues.
• Able to work both independently and collaboratively, exercising sound judgment in decision-making.
• Proficient at handling large volumes of transactions efficiently and accurately.
• Goal-oriented, with a focus on exceeding established expectations.
• Strong organizational skills with the ability to prioritize multiple tasks.
• Excellent interpersonal skills, handling member inquiries fairly and consistently.

Responsibilities

• Process a variety of cash transactions and balance the cash drawer daily.
• Handle ATM cash acceptance, night depository, and end-of-day reports.
• Open and close accounts as needed, manage transfers, stop payments, wires, and ACH forms.
• Promote and educate members on Credit Union products and services; meet cross-sell goals.
• Complete daily branch operational tasks and month-end duties; open/close the department daily.

Skills

Communication skills

Math proficiency

Organizational skills

Professional image

Team collaboration

Cash handling

Goal-oriented

Interpersonal skills

Prioritization

Education

High school diploma or GED

Tools

PC applications

Job description

Join Our Team as a Teller!

to build stronger communities by making life easier for those we serve.

Brief Description

Join Our Team as a Teller! At Central Willamette Credit Union, our core values—Respect, Integrity, Ethics, Compassion, and Humor—aren’t just words; they define how we serve our members and support each other every day. Our mission is simple: to build stronger communities by making life easier for those we serve.

Position Purpose

Under the general direction of the Branch Manager, this position delivers exceptional member service by performing teller transactions, identifying and referring cross-sell opportunities, and supporting branch administrative needs in alignment with the Credit Union’s mission and philosophy.

This Role Offers a Comprehensive Benefits Package That Includes

• 2 weeks' vacation in the first year, 3 weeks in the second year, and 4 weeks starting the third year.
• 10 paid holidays each year.
• 5 paid sick days annually.
• Medical, dental, and vision insurance effective the first of the month following your hire date.
• Eligible for a semi-annual incentive of 2.5 (5% yearly) of your annual salary based upon the achievement of our strategic organizational goals.
• Upon completion of your 6th month of employment, you’re eligible to enroll in Central Willamette’s 401(k) program. Central Willamette Credit Union will match your contributions dollar for dollar up to the first 3% of your gross salary, and 50% of the next 2% of your gross salary.
• Monthly incentives!

Essential Functions And Responsibilities

• Cash Handling and Transactions – 35% Process a variety of cash transactions, including accepting savings and loan payments, disbursing Line of Credit and Visa loan advances, and handling miscellaneous cash transactions. This includes balancing the cash drawer daily and assisting with the vault and cash recycler balances. Process ATM cash acceptance, night depository, and record end-of-day reports.
• Member Services and Account Maintenance – 20% Provide routine information on Credit Union services and member accounts. Open and close accounts as needed, handle internal recurring transfers, stop payment requests, wire transfers, ACH forms, and additional share accounts.
• Cross-Selling and Member Education – 20% Promote and educate members on Credit Union products and services. Meet targeted cross-sell goals per the incentive plan and guide members in selecting products to meet their needs.
• Operational Support – 15% Complete daily branch operational tasks, including preparing checks for processing, ordering checks through the vendor, and handling month-end tasks as required. Open and close the department efficiently each day.
• Compliance and Training – 10% Adhere to all Credit Union policies, procedures, and state and federal regulations. Participate in required training and assist colleagues in understanding procedures and practices to ensure compliance with CW values and Information Protection requirements.

Qualifications

• Strong verbal and written communication skills.
• Proficiency in basic math with a high degree of accuracy.
• Good organizational and clerical skills; proficiency with PC applications and the ability to learn new software.
• Ability to maintain a professional image when interacting with members and colleagues.
• Able to work both independently and collaboratively, exercising sound judgment in decision-making.
• Proficient at handling large volumes of transactions efficiently and accurately.
• Goal-oriented, with a focus on exceeding established expectations.
• Strong organizational skills with the ability to prioritize multiple tasks.
• Excellent interpersonal skills, handling member inquiries fairly and consistently.

Education/Experience Requirements

• High school diploma or GED required.
• Minimum of 12 months prior experience in a teller role, financial institution, retail, or customer service position involving cash handling.

Salary

Salary starts $16.72-$20.91 per hour