Teller/Customer Service

Space Coast Credit Union; Boca Raton (FL); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading credit union in Florida is seeking a Full Time Teller/Customer Service representative for their Boca Raton branch. The role includes providing exceptional member service, managing cash transactions, and consulting on credit union products. With over 70 years in business, opportunities for career growth are also provided along with a comprehensive benefits package.

Benefits

Medical, Dental & Vision Insurance

401(K) Pre-Tax Savings Plan with SCCU match

Tuition Reimbursement Program

Employee Assistance Program (EAP)

Paid Time Off

Qualifications

• 6 months prior experience in customer service and cash handling.
• High School Diploma or equivalency.

Responsibilities

• Provides exceptional member service on various transactions.
• Consults with members regarding products and services.
• Balances cash and monetary instruments for account integrity.

Skills

Customer Service

Cash Handling

Sales Skills

Education

High School Diploma or equivalency

Job description

Space Coast Credit Union (SCCU), the largest state charted credit union in Florida, is looking for aFull Time Teller/Customer Serviceto join ourONESCCUteam at our Boca RatonBranch.SCCU has been in business for over 70 years, has over 7 billion dollars in assets and WE ARE GROWING!

Our Members are our top priority and we stand behind our Brand Promise:Honest People, Trusted Products, Time Valued.We offer a rich benefits package and career advancement opportunities.

SCCU Team Member Benefits:

• ONESCCU annual bonus available!
• Medical, Dental & Vision Insurance
• HSA (Health Savings Account) with SCCU matching contribution
• SCCU Paid Long Term and Short Term Disability coverage
• SCCU Paid Term Life Insurance
• Employee Assistance Program (EAP)
• Paid Time Off
• 401(K) Pre-Tax Savings Plan with SCCU match- 100% of the first 5% of employee contributions
• Tuition Reimbursement Program

SCCU Team Member financial discounts & perks (save money every month!):

• Loan Discounts - Mortgage, 2nd Mortgage, Auto, Motorcycle, Boat etc. / GAP coverage at half price
• Fixed low rate credit card-5.99%,if approved
• FREEIdentify Theft Protection!
• No feeSCCU accounts

Teller/Customer Service Salary range

• $17.34 - $18.47 per hour

Teller/Customer Service Responsibilities:

Provides exceptional member service on a wide variety of deposit,loan transactions, and new account processing. Effectively assesses members’ needs and makes appropriate referrals for SCCU products and services. Resolves member issues and addresses member questions accurately and in a timely manner.

• Consistently demonstrates effective sales and service skills.
• Consults with members regarding SCCU products and services; recommends additional products and services to meet member needs.
• Periodically serves as floor manager toassess member’s needs and directthem to the appropriate source ensuring maximum lobby efficiency and minimize member waiting time.
• Performs all aspects of processing transactions, including deposits, withdrawals, payments, and the sale of monetary instruments in order to provide complete member service.
• Balances cash, monetary instruments, and daily work to ensure member account integrity.
• Services existing deposit and loan accounts in order to meet member requirements and exceed expectations.

Teller Customer Service Requirements:

• 6 months prior experience incustomer service and cash handling

Education:
High School Diploma or equivalency

Schedule:

Full Time during Branch hours of operation: Monday - Friday 8:45 am - 5:30 pm.Saturdays, Alternating on Rotation, 8:45 am – 1:30 pm.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.