Teller - Colorado Mills

PNC Financial Services Group, Inc.; Golden, Northern (CO, KY); Hybrid; USD 33,000 - 55,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Job summary

PNC Financial Services Group, Inc. in Golden, CO is seeking a Teller to deliver a unique customer experience and promote financial wellbeing. The role handles diverse customer interactions, educates on alternatives, and refers opportunities to branch staff.

Bilingual Spanish is preferred and in-office work is required. The Teller will leverage technology and familiar banking products to assist customers, while maintaining accurate daily operations and strong risk controls in a busy branch

Qualifications

• No degree required and on-site role in Golden, CO.
• Bilingual Spanish preferred for customer interactions.
• Strong customer service, sales and banking product knowledge encouraged.

Responsibilities

• Delivers a unique customer experience to improve financial wellbeing.
• Processes a variety of customer interactions and educates on alternatives.
• Identifies banking opportunities and refers to branch staff as appropriate.
• Engages customers to promote PNC products using technology and tools.
• Maintains lobby engagement and ensures accurate daily operations.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Job description

# **Position Overview**At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Teller within PNC's retail organization, you will be based in Golden, CO. Bilingual (Spanish) preferredPNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals.PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.# **Job Description*** Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet. Processes a variety of customer interactions. Educates customers on alternatives available for their financial interactions. Identifies banking opportunities during the customer interaction and refers as appropriate.* Identifies opportunities through meaningful conversations with customers, making appropriate referrals to branch staff.* Performs lobby engagement activities to connect with customers and position PNC products to meet their needs. Educates customers on options for managing financial transactions by leveraging technology, tools and resources.* Applies product and procedural knowledge to solve customer's problems.* Adheres to all policies and procedures, demonstrating sound judgment within established limits. Ensures teller and branch daily operations and maintenance transactions are completed in an efficient and accurate manner.PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:* **Customer Focused** - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.* **Managing Risk** - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.* To learn more about this and other opportunities on our team Watch this video.# **Qualifications**Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.## **Preferred Skills**Accountability, Banking, Client Loyalty, Customer Experience (CX), Customer Service, Identifying Opportunities, Leveraging Technology, Proactive Sales## **Competencies**Accuracy and Attention to Detail, Addressing Customer Needs, Banking Products, Digital Awareness, Effective Communications, Fraud Detection and Prevention, Managing Multiple Priorities, Matrix Management, Problem Solving, Understanding Customer Needs## **Work Experience**Roles at this level typically do not require a university / college degree, high school diploma, GED, or any significant experience or product knowledge to accomplish primary duties. Prior experience is not required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.## **Education**No Degree## **Certifications**No Required Certification(s)## **Licenses**No Required License(s)## **Language Assessments**Spanish Speaking - Preferred# **Pay Transparency**Base Salary: $33,000.00 – $55,000.00Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance.# **Application Window**Generally, this opening is expected to be posted for two business days from 10/14/2026, although it may be longer with business discretion.# **Benefits**PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com.