Teller - Blue Springs

Central Bank; Blue Springs (MO); On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Company-paid life insurance

401(k) with company contributions

Paid Time Off and holidays

Job summary

Central Bank of the Midwest is seeking a Teller to support daily banking operations and deliver exceptional customer service. You will handle transactions, balance cash, and act as the face of the bank in a fast-paced environment.

The role emphasizes active listening, accurate processing, and identifying customer needs to offer tailored financial solutions while maintaining a professional image and strong internal teamwork.

Qualifications

• Face-to-face customer service experience preferred.
• Ability to listen actively and communicate clearly.
• Willingness to refer customers to other bank services when appropriate.

Responsibilities

• Process financial transactions accurately at multiple channels (lobby, drive-thru, ATM).
• Balance cash drawer and research discrepancies.
• Provide friendly, professional service and build client relationships.
• Identify customer needs and present tailored banking solutions.
• Refer customers to additional bank products and services.

Skills

Customer service

Communication

Cross-sell

Job description

What You'll Do

As a valued member of the retail banking team, you will play a key role in supporting banking operations and contributing to important decisions. Tellers works in a fast-paced, engaging environment with opportunities for growth and advancement. The ideal candidate will project a professional image and while serving as the face and voice of our organization. This position offers a rewarding opportunity to build relationships, get to know our clients, and support their financial well-being by offering tailored solutions to meet their needs.

• Process financial transactions accurately and timely in a friendly and professional manner. The variety of transactions may be completed via the lobby, drive-thru, ATM, and other avenues.
• Balance assigned cash drawer and research differences where applicable.
• Actively listen to our customers, and communicate in a friendly, positive manner at all times; even in difficult situations.
• Recognize customer needs and cross-sell bank products/services ensuring recommendations are customer centric to meet the needs of the customer.
• Make referrals to other lines of business for traditional and non-traditional products and services.

Central Bank Offers This

• Competitive compensation tailored to your experience and skills.
• Comprehensive Benefits - Medical, dental, and vision coverage, plus company-paid life insurance
• 401(k) Savings Plan with company contributions:
• Automatic 4% company contribution—no employee contribution required.
• 50% match on the first 6% you contribute.
• 18 Days of Paid-Time Off (PTO), Birthday PTO Day, and 11 paid federal bank holidays annually!
• Tuition Reimbursement to help you pursue your educational goals and career advancement.
• Career Growth: We're proud of our "promote from within" philosophy. Many leaders started as tellers or bankers in our company. Your growth is our priority!

About Central Bank

At Central Bank of the Midwest, our roots run deep in the communities that define our footprint and the ones that shape our culture. Some are defined by geography, while others bring us together through shared experience, values, lifestyle or goals.

Our Associates are the Bank, and Everyone is welcome here. We believe in the diversity of culture, experience, thought and values to create better conversations - and thus - better decisions around the most important issues we face as an organization and community of professionals.

Central Bank of the Midwest is committed to building an inclusive culture that opens a world of opportunities for our team, customers, and every community within our reach. We embrace people and opportunities, engage with our time, talent and resources, and elevate relationships through added value. With a shared commitment to our core values, we RISE together! We RISE by lifting others. These words provide a benchmark for our motives, and compass to guide our words and actions. We pledge to create and sustain a culture of belonging, where we can learn, understand and support the differences that make us better - together.