Teller/Banker (Sandy)

ssfcucareers; Sandy (UT); On-site; USD 32,000 - 42,000; Full time

Job summary

Security Service Federal Credit Union in Sandy, Utah, is seeking a Teller/Banker to greet members and act as a front-line ambassador for our products and services. You will provide universal service, support sales goals, and learn both teller and banker functions to grow with the credit union.

The role emphasizes delivering great member experiences, promoting checking and savings, loans, credit cards, and insurance, and educating members on digital options.

Qualifications

• High school diploma or equivalent.
• At least two years in retail banking, cash handling, customer service and sales.
• Customer-centric attitude with a focus on confidentiality and accuracy.
• Excellent interpersonal and communication skills; able to learn and adapt.
• Flexibility to travel to other branches for training.

Responsibilities

• Deliver exceptional member service and promote products to meet needs.
• Promote checking/savings accounts, loans, credit cards, and insurance.
• Identify cross-sell opportunities and educate members on digital services.
• Support branch goals and participate in regulatory background checks if required.

Skills

Customer service

Sales

Cash handling

Retail banking

Interpersonal communication

Education

High school diploma or equivalent

Tools

Excel

Word

Outlook

Job description

As a Teller/Banker, you will often deliver the very first impression of the credit union to our members (credit union lingo for customers). You will become an expert and champion of Security Service products and services to help our members reach their financial goals. You will build and nurture long-lasting relationships by promoting our checking and savings accounts, loans, credit cards, and insurance services, to name a few. You will only offer products and services that meet our member's needs and contribute to their financial success. You will be a team player and support the credit union in becoming America's Best by meeting sales goals, proactively identifying cross-sell opportunities, and educating members on digital services available to them. You will provide "universal" service and will be cross-trained in both teller and banker functions to better serve our members. This means additional learning and growth opportunities for you!

Completes any other job-related duties needed to help drive to our Vision, fulfill our Purpose, and abide by our Organization's Values.At Security Service, we champion career growth and development. As such, our member service roles have a defined career path to support this. Most of our branch managers and assistant branch managers started in a Teller/Banker role!

Member Consultant I:

High school diploma or equivalent. Minimum of two (2) years of retail banking, cash handling, customer service and sales, or comparable experience.

A customer-centric attitude focused on delivering great experiences to our members while maintaining strict confidentiality. Excellent interpersonal and communication skills with a goal-driven mindset. Proficiency in computer software including Excel, Word, and Outlook. Strong attention to detail, strong organizational skills and the ability to focus in a fast-paced environment. Able to maintain a flexible work schedule during normal business hours--never work another Sunday! May be required to travel to and from other branch locations for work and/or training.

At management discretion employee may be required to complete, within 180 days of request, federal registration as a Mortgage Loan Originator (MLO) as required by the Secure and Fair Enforcement of Mortgage Licensing Act of 2008 (S.A.F.E. Act). If registered, must maintain active registration, and comply with all requirements of the S.A.F.E. Act, including but not limited to, providing their unique identifier, and ensuring the Registry is updated with significant changes (i.e., name changes and reportable changes to legal or regulatory actions) within 30 days and must update employment and personal information in the Registry as required. If required to register as an MLO, will successfully pass a background check against the U.S. General Services Administration (GSA) Excluded Parties List (EPL), the HUD Limited Denial of Participation List (LDP List), and the Federal Housing Finance Agency's (FHFA) Suspended Counterparty Program (SCP) list as required by secondary market investors. Must maintain ability to pass any subsequent background checks against these lists and comply with all their requirements.