Teller at Associated Bank National Minneapolis, MN

null; Minneapolis (MN); On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

401(k)

Pension

Paid time off

Employee stock purchase plan

Job summary

Associated Bank is seeking an Associate Bank Teller in Minneapolis, MN. You will provide exceptional service, process transactions accurately, identify opportunities to meet customer needs, and promote financial solutions.

This role supports daily branch operations, including vaults, night drops, and ATMs, and you will educate customers on digital and self‑service tools. Collaboration across branches ensures seamless service and a positive banking experience for all customers.

Qualifications

• High school diploma or equivalent.
• Up to 2 years of customer service experience.
• Retail banking or financial services experience preferred.

Responsibilities

• Deliver friendly, professional customer service reflecting the bank's brand promise.
• Accurately and efficiently process customer transactions while following all policies and procedures.
• Identify customer needs and refer them to colleagues for additional financial solutions.
• Promote current offers, products, and services that benefit customers.
• Answer questions and resolve customer concerns with professionalism and care.
• Support daily branch operations, including servicing vaults, night drops, and ATMs as assigned.
• Demonstrate and educate customers on digital and self-service banking tools.
• Collaborate with team members across multiple branches to ensure seamless service.

Skills

Customer service

Cash handling

Banking products knowledge

Education

High school diploma or equivalent

2 years customer service experience

Retail banking experience preferred

Job description

Associate Bank Teller – Minneapolis, MN.

Role Summary

Provide exceptional service and support to every customer interaction. Process transactions accurately, identify opportunities to meet customer needs, and promote financial solutions.

Key Accountabilities

• Deliver friendly, professional customer service that reflects Associated Bank’s brand promise.
• Accurately and efficiently process customer transactions while following all policies and procedures.
• Identify customer needs and refer them to colleagues for additional financial solutions.
• Promote current offers, products, and services that benefit customers.
• Answer questions and resolve customer concerns with professionalism and care.
• Support daily branch operations, including servicing vaults, night drops, and ATMs as assigned.
• Demonstrate and educate customers on digital and self-service banking tools.
• Collaborate with team members across multiple branches to ensure seamless service.

Education & Experience

• Required: High school diploma or equivalent combination of education and experience.
• Up to 2 years of demonstrated customer service experience.
• Preferred: Experience in retail banking, cash handling, or financial services.

Benefits

Retirement savings including 401(k) and Pension plans, paid time off to volunteer, diversity-focused Colleague Resource Groups, competitive salaries, professional development and advancement opportunities, well-being programs, parental leave, employee stock purchase plan, military benefits, and personal banking, loan, investment and insurance benefits.

Pay range $17.00 - $21.52 per hour.

Equal Opportunity

Associated Bank is an equal opportunity employer committed to creating a diverse workforce. We support a work environment where colleagues are respected and given the opportunity to perform to their fullest potential. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.