Teller Associate

GoWest Credit Union Association; Redmond (OR); On-site; USD 31,000 - 37,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) retirement plan

Paid time off and holidays

Wellness and education reimbursements

Employee assistance program

Job summary

SELCO Community Credit Union in North Redmond, Oregon, is hiring a full-time Teller Associate to deliver an exceptional service experience for members. This on-site position requires handling teller transactions, cash, and cross-selling SELCO products with accuracy and care.

The role demands a high school diploma or equivalent and at least six months of cash handling or customer service experience; bondable status is required.

Qualifications

• High school diploma or equivalent.
• At least six months of cash handling and customer service or sales experience.
• Must be bondable.

Responsibilities

• Work with a high level of accuracy and efficiency while following instructions and established procedures, performing teller transactions, and handling cash.
• Demonstrate initiative to help protect the member and SELCO from losses by detecting errors and taking action to prevent fraud.
• Assist team members and other departments, as needed.

Skills

Customer service

Cash handling

Cross-sell

Attention to detail

GVAL-HI service approach

Education

High school diploma or equivalent

Job description

Job Description

As a member-focused credit union, we’re looking for new team members who have a desire to help others. Whether empowering people to reach their goals in person or behind the scenes, our employees share a commitment to creating meaningful relationships with our members and community. We’re also a fun place to work, and we offer competitive pay, professional development, and great benefits! We are currently looking for a full-time non-exempt Teller Associate to join our team! In this role, you will provide an exceptional service experience for SELCO Community Credit Union’s members, team members, and guests. This position will work onsite at the North Redmond Branch in Redmond, Oregon. The Teller Associate is only eligible for in-branch work arrangements. The successful candidate will need to be available to work Monday through Friday between the hours of 8am and 6:30pm with some Saturdays from 9:45am to 2:15pm.

Credit Union

SELCO Community Credit Union

Region

North Redmond, Oregon

Closing

10/31/2026

Compensation

Base Salary:

• The full salary range for the Teller Associate position is $19.95 to $26.65 per hour, with new hires generally starting between $22.20 to $24.40 per hour, based on relevant knowledge, skills, education, and experience.
• Spanish-language differential: Candidates who pass the Spanish language assessment will be eligible to earn an additional $1-$2 per hour.

Incentives: This position is eligible for monthly incentives that range from $5.00 to $75.00, per sold product/service.

Annual Incentive: In addition, all SELCO team members receive an annual incentive based on how well SELCO meets the prior year’s strategic business goals. This incentive is calculated using the team member’s prior year eligible earnings and ranges from 0%-12% (with the average payout over the last five years being 11.07%).

Benefits

Our team’s well-being is a priority, and we’re proud to offer a comprehensive and holistic benefits package for team members and their families.

• Medical, dental, vision, long-term disability, and life insurance
• 401(k) retirement plan (with guaranteed employer contributions)
• Paid time off for personal and volunteer hours, as well as 10 paid holidays per year
• Additional programs and benefits include wellness and educational reimbursements, an employee assistance program, discounted rates on select SELCO services, and more.

Position Details

Essential Functions include (please see the position description for a comprehensive list):

• Work with a high level of accuracy and efficiency while following instructions and established procedures, performing teller transactions, and handling cash (i.e., counting, documenting, etc.).
• Demonstrate initiative to help protect the member and SELCO from losses by detecting errors and taking action to prevent fraud.
• Assist team members and other departments, as needed.

Required Skills and Abilities include (please see the position description for a comprehensive list):

• Exceptional customer service skills by using the GVAL-HI approach to providing service. Greet people. Value them. Ask how you can help. Listen. Help them. Invite them back.
• Ability to discover member needs to effectively cross-sell SELCO’s products and services.

Required Education And Experience

• High school diploma or equivalent; and
• At least six (6) months of cash handling and customer service or sales experience; and
• Must be bondable.