Teller (40 hours) – Ogden

Zions Bank; Utah; On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Medical, Dental and Vision Insurance

Life and Disability Insurance

Paid Parental Leave and Adoption Aid

Health Savings (HSA) / Flexible Spend

Paid Training and PTO

Job summary

Zions Bank is recruiting for a front-line banking role in Utah. You will work closely with the community to help clients build a better financial future, becoming a banking expert and guiding customers to suitable products and services. You’ll be supported by colleagues and leaders across the Zions Bank family as you grow in your career.

Minimum pay starts at $17 per hour. Shift: Mon-Thu 9am-5pm, Fri 9am-6pm, with a focus on accurate transactions, customer service, and cross-selling

Qualifications

• High School diploma or equivalent or related experience.
• Solid math, cashiering, balancing, debits and credits knowledge.
• Ability to cross-sell bank products based on client needs.
• Bilingual in Spanish and English is a plus.

Responsibilities

• Process debit and credit transactions accurately following policies and procedures.
• Assist clients with opening accounts, checks, ATM cards, transfers and loan payments.
• Resolve client issues directly or via branch resources.
• Identify and maximize cross-sell opportunities based on client needs.
• Perform other duties as assigned.

Skills

Customer service

Balancing

Cross-selling

Cash handling

Bilingual English/Spanish

Education

High School Diploma or equivalent

Job description

Zions Bank recognizes that its success comes from the dedication, experience and talents of its diverse employee base. As we build upon our 150-year legacy and usher in the next generation of banking, we’re committed to being the premier employer of choice. We’re proud to have ranked among American Banker magazine’s “Best Banks to Work For” almost every year since 2013, as Best Employer from Utah’s Best of State, among the Best Places to Work in Idaho, and “among the Salt Lake Tribune’s Top Workplaces. Make the leap into a new era of banking. Let us transform your career.

Work closely with members of the community by helping them build a better financial future. You’ll become a banking expert and guide clients to products and services that will improve their everyday lives. You will also be working with employees who are there to support you, your family, and your career aspirations. Take your first step in your banking career and gain invaluable insight into our operations, procedures, and abilities that make Zions Bank one of the premier banking institutions in the west. We look forward to having you join the Zions Bank family!

Minimum pay is $17 per hour

Work schedule

Monday-Thursday 9am-5pm, Friday 9am-6pm

This role will:

• Be responsible for accurately processing debit and credit transactions in compliance with established policies and procedures, while maintaining an acceptable balancing record.
• Identify and address clients’ needs by providing a variety of services which may include opening new accounts, issuing counter checks, performing account maintenance, issuing/activation ATM cards, performing money transfers, ordering checks, receiving loan payments, etc.
• Resolve client problems either through direct personal action, or referral to alternative branch or bank resources.
• Identify and maximize cross-sell banks opportunities through exploring needs.
• Perform other duties as assigned.

Qualifications:

• Requires High School Diploma or equivalent and some cashiering, customer service, balancing or other related experience.
• Basic knowledge of math, cashiering, balancing, debits, credits, bank products and/or banking.
• Must have solid balancing and customer service skills.
• Ability to cross-sell bank products based on clients needs.
• Bilingual in Spanish and English a plus.

Benefits:

• Medical, Dental and Vision Insurance – START DAY ONE!
• Life and Disability Insurance, Paid Parental Leave and Adoption Assistance
• Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts
• Paid Training, Paid Time Off (PTO) and 11 Paid Federal Holidays
• 401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience
• Mental health benefits including coaching and therapy sessions
• Tuition Reimbursement for qualifying employees
• Employee Ambassador preferred banking products