Teller (40 Hours)-American Fork

Zions Bank; American Fork (UT); On-site; USD 31,000 - 42,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Parental Leave

Adoption Assistance

HSA & FSA

Paid Time Off

Paid Holidays

401(k) with match

Profit Sharing

Mental health benefits

Tuition Reimbursement

Employee Ambassador program

Job summary

Zions Bank in American Fork, UT is seeking a frontline Banking Associate to help customers with everyday financial needs. You’ll process debit and credit transactions, open or maintain accounts, and guide clients to suitable products and services.

The role emphasizes accuracy, strong math and balancing skills, and excellent customer service with the opportunity to grow within a 150-year legacy of serving the community. Benefits include day-one medical, retirement plans, life insurance and more.

Qualifications

• Requires High School Diploma or equivalent and related experience.
• Basic math, cashiering, balancing knowledge.
• Solid balancing and customer service skills.
• Ability to cross-sell bank products.

Responsibilities

• Process debit and credit transactions accurately per policies.
• Identify client needs and open accounts, issue checks, perform transfers.
• Resolve client problems or refer to appropriate resources.
• Identify and maximize cross-sell opportunities.
• Perform other duties as assigned.

Skills

Cashiering

Customer Service

Balancing

Mathematical Basics

Cross-sell Ability

Education

High School Diploma

Job description

Minimum pay is $17 per hour

Work schedule is: Monday-Thursday 9am-5pm, Friday 9am-6pm

Zions Bank recognizes that its success comes from the dedication, experience and talents of its diverse employee base. As we build upon our 150-year legacy and usher in the next generation of banking, we’re committed to being the premier employer of choice. We’re proud to have ranked among American Banker magazine’s “Best Banks to Work For” almost every year since 2013, as Best Employer from Utah’s Best of State, among the Best Places to Work in Idaho, and “among the Salt Lake Tribune’s Top Workplaces. Make the leap into a new era of banking. Let us transform your career.

Work closely with members of the community by helping them build a better financial future. You'll become a banking expert and guide clients to products and services that will improve their everyday lives. You will also be working with employees who are there to support you, your family, and your career aspirations. Take your first step in your banking career and gain invaluable insight into our operations, procedures, and abilities that make Zions Bank one of the premier banking institutions in the west. We look forward to having you join the Zions Bank family!

Minimum pay is $17 per hour

Work schedule is: Monday-Thursday 9am-5pm, Friday 9am-6pm

This role will:

• Be responsible for accurately processing debit and credit transactions in compliance with established policies and procedures, while maintaining an acceptable balancing record.
• Identify and address clients' needs by providing a variety of services which may include opening new accounts, issuing counter checks, performing account maintenance, issuing/activation ATM cards, performing money transfers, ordering checks, receiving loan payments, etc.
• Resolve client problems either through direct personal action, or referral to alternative branch or bank resources.
• Identify and maximize cross-sell banks opportunities through exploring needs.
• Perform other duties as assigned.

Qualifications:

• Requires High School Diploma or equivalent and some cashiering, customer service, balancing or other related experience.
• Basic knowledge of math, cashiering, balancing, debits, credits, bank products and/or banking.
• Must have solid balancing and customer service skills.
• Ability to cross-sell bank products based on clients needs.

Benefits:

• Medical, Dental and Vision Insurance - START DAY ONE!
• Life and Disability Insurance, Paid Parental Leave and Adoption Assistance
• Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts
• Paid Training, Paid Time Off (PTO) and 11 Paid Federal Holidays
• 401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience
• Mental health benefits including coaching and therapy sessions
• Tuition Reimbursement for qualifying employees
• Employee Ambassador preferred banking products