Teller - 30 Hours

Columbia Bank; Lincoln (CA); Presencial; USD 28.000 - 30.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive Incentive Plan

Professional Development

Career Growth

Descripción de la vacante

Columbia Bank is seeking a Teller to be the first point of contact for clients in Lincoln, CA. You will perform teller transactions, handle cash securely, and assist customers in identifying financial needs while offering appropriate bank products and services.

Under guidance of Branch Manager, you will maintain branch operations, ensure compliance, and contribute to a positive client experience. The role emphasizes accuracy, ethics, and proactive problem solving.

Formación

• High school diploma or GED required.
• 1 year of banking or customer service experience preferred.
• Bilingual preferred.
• Ability to learn and comply with bank policies, procedures, and systems.
• Demonstrates attention to detail and accuracy with written numbers, words, and instructions.
• Ability to build relationships with clients and other bank associates.

Responsabilidades

• Perform teller transactions and cash handling accurately and confidentially.
• Maintain branch integrity with daily tasks and cash controls.
• Mitigate risk by safeguarding money and prompt transfer of funds.
• Interact with clients to identify needs and provide proactive solutions.
• Deepen knowledge of Columbia Bank products and services.
• Discuss financial needs to identify suitable products and services.
• Support branch referral goals by identifying and referring basic products.

Conocimientos

Customer service

Bilingual

Attention to detail

Relationship building

Educación

High School Diploma or GED

Descripción del empleo

About The Role

As the first point of contact for most clients, Tellers play a key role in delivering on the bank's Breakthrough Client Service Standards. With guidance from the Branch Manager and Assistant Branch Manager, the Teller's primary responsibility is to ensure banking transactions are performed accurately, ethically, and in compliance with Columbia Bank procedures and banking regulations. The Teller role is also responsible for maintaining and enhancing client relationships through meaningful conversations that uncover client needs and identify opportunities to provide additional bank products and services.

• Always performs teller transactions and cash handling functions for clients with accuracy and confidentiality. Examples include deposits, withdrawals, cash advances, payments, transfers, check cashing, balancing cash drawer, etc.
• Accurately performs and supports daily tasks that maintain the integrity of the branch. Examples include appropriate use of double custody in balancing the ATM, processing night drop deposits, balancing negotiable instruments, processing returned mail, balancing credit card machine, updating lobby rate sheets and brochures, etc.
• Mitigate risk by ensuring safekeeping of money in cash drawer and prompt accounting or transfer of funds.
• Interacts with external and internal clients, anticipates needs, and consistently provides proactive solutions and problem resolutions in alignment with the bank’s Breakthrough Client Service Standards.
• Continuously deepens knowledge of Columbia Bank's product and service offerings and stays current on changes.
• Discuss and uncover customer’s financial needs to identify and offer appropriate products and services.
• Supports referral goals for branch by focusing and identifying and referring basic bank products to the appropriate business partner.

About You

• High School Diploma or GED, required.
• 1 year of previous banking or customer service experience, preferred.
• Bilingual preferred.
• Ability to learn and comply with all Bank policies, procedures, and systems.
• Demonstrates exceptional attention to detail and accuracy with written numbers, words, and verbal and written instructions.
• Consistently demonstrates ability and willingness to build relationships with clients and other bank associates.

Be a part of a bank that invests in you!

• Competitive Incentive Plan: Earn rewards that match your efforts.
• Professional Development: Grow your skills with our tailored premier banker programs.
• Career Growth: Clear paths to achieve your professional goals.

The pay range for this role is $20 - $22.

The pay rate for the selected candidate is dependent upon a variety of non-discriminatory factors including, but not limited to, job-related knowledge, skills, and experience, education, and geographic location. The role may be eligible for performance-based incentive compensation, and those details will be provided during the recruitment process.

Primary Location

805 Twelve Bridges Drive Suite 10 Lincoln CA 95648

Our Benefits

We are proud to offer a competitive total rewards package including base wages and comprehensive benefits.

We offer eligible associates comprehensive healthcare coverage (medical, dental, and vision plans), a 401(k)-retirement savings plan with employer match for qualifying associate contributions, an employee assistance program, life insurance, disability insurance, tuition assistance, mental health resources, identity theft protection, legal support, auto and home insurance, pet insurance, access to an online discount marketplace, and paid vacation, sick days, volunteer days, and holidays. Benefit eligibility begins the first day of the month following the date of hire for associates who are regularly scheduled to work at least thirty hours weekly.

Our Commitment To Diversity

Columbia Bank is an equal opportunity and affirmative action employer committed to employing, engaging, and developing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, age, sexual orientation, gender identity, gender expression, protected veteran status, disability, or any other applicable protected status or characteristics. If you require an accommodation to complete the application or interview(s), please let us know by email: [e-mail].