Teller - 30 hour

Columbia Bank; United States; On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Healthcare coverage

401(k) retirement plan with employer-

Tuition assistance

Life insurance

Disability insurance

Paid vacation

Sick days

Volunteer days

Holidays

Job summary

Columbia Bank is seeking a Teller to act as the first point of contact for clients. You will perform standard teller transactions with accuracy, maintain confidentiality, and ensure compliance with bank procedures and regulations.

The role involves working onsite at our Bend, OR location and supporting branch operations. The position emphasizes exceptional customer service, attention to detail, and relationship-building with clients, while contributing to referral goals and product awareness

Qualifications

• High School Diploma or GED required.
• 1 year of previous banking or customer service experience preferred.
• Bilingual preferred.
• Ability to learn and comply with all Bank policies, procedures, and systems.
• Demonstrates exceptional attention to detail in numbers and instructions.
• Consistently demonstrates ability to build relationships with clients and associates.

Responsibilities

• Perform deposits, withdrawals, cash advances, payments, transfers, check cashing, and balancing cash drawer.
• Mitigate risk by safekeeping money and prompt accounting or transfer of funds.
• Interact with clients and provide proactive solutions in line with service standards.
• Support branch goals by identifying and referring basic bank products to the appropriate partner.

Skills

Customer service

Attention to detail

Bilingual

Banking

Relationship building

Education

High School Diploma or GED

Job description

About the Role

As the first point of contact for most clients, Tellers play a key role in delivering on the bank's Breakthrough Client Service Standards. With guidance from the Branch Manager and Assistant Branch Manager, the Teller's primary responsibility is to ensure banking transactions are performed accurately, ethically, and in compliance with Columbia Bank procedures and banking regulations.

• deposits
• withdrawals
• cash advances
• payments
• transfers
• check cashing
• balancing cash drawer
• etc.

Always performs teller transactions and cash handling functions for clients with accuracy and confidentiality. Accurately performs and supports daily tasks that maintain the integrity of the branch. Mitigate risk by ensuring safekeeping of money in cash drawer and prompt accounting or transfer of funds. Interacts with external and internal clients, anticipates needs, and consistently provides proactive solutions and problem resolutions in alignment with the bank’s Breakthrough Client Service Standards. Continuously deepens knowledge of Columbia Bank's product and service offerings and stays current on changes. Discuss and uncover customer’s financial needs to identify and offer appropriate products and services. Supports referral goals for branch by focusing and identifying and referring basic bank products to the appropriate business partner.

• appropriate use of double custody in balancing the ATM
• processing night drop deposits
• balancing negotiable instruments
• processing returned mail
• balancing credit card machine
• updating lobby rate sheets and brochures
• etc.

About You

• High School Diploma or GED, required.
• 1 year of previous banking or customer service experience, preferred.
• Bilingual preferred.
• Ability to learn and comply with all Bank policies, procedures, and systems.
• Demonstrates exceptional attention to detail and accuracy with written numbers, words, and verbal and written instructions.
• Consistently demonstrates ability and willingness to build relationships with clients and other bank associates.

Competitive Incentive Plan

Earn rewards that match your efforts.

Professional Development

Grow your skills with our tailored premier banker programs.

Career Growth

Clear paths to achieve your professional goals.

The pay range for this role is $18.00 to $22.00.

The pay rate for the selected candidate is dependent upon a variety of non-discriminatory factors including, but not limited to, job-related knowledge, skills, and experience, education, and geographic location.

The role may be eligible for performance-based incentive compensation, and those details will be provided during the recruitment process.

Primary Location

Ability to work fully onsite at posted location(s).

2330 Broadway Avenue North Bend OR 97459

Our Benefits

• eligible associates comprehensive healthcare coverage (medical, dental, and vision plans)
• 401(k)-retirement savings plan with employer match for qualifying associate contributions
• employee assistance program
• life insurance
• disability insurance
• tuition assistance
• mental health resources
• identity theft protection
• legal support
• auto and home insurance
• pet insurance
• access to an online discount marketplace
• paid vacation
• sick days
• volunteer days
• holidays

Benefit eligibility begins the first day of the month following the date of hire for associates who are regularly scheduled to work at least thirty hours weekly.

Our Commitment to Diversity

Columbia Bank is an equal opportunity and affirmative action employer committed to employing, engaging, and developing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, age, sexual orientation, gender identity, gender expression, protected veteran status, disability, or any other applicable protected status or characteristics.

If you require an accommodation to complete the application or interview(s), please let us know by email: [e-mail].

To Staffing and Recruiting Agencies

Our posted job opportunities are only intended for individuals seeking employment at Columbia Bank. Columbia Bank does not accept unsolicited resumes or applications from agencies and Columbia Bank will not be responsible for any fees related to unsolicited resume submissions. Staffing and recruiting agencies are not authorized to submit profiles, applications, or resumes to this site or to any Columbia Bank employee and any such submissions will be considered unsolicited unless requested directly by a member of the Talent Acquisition team.

About Columbia Bank

At Columbia Bank, we’re redefining what it means to bank and to build a career. As the West’s premier banking experience, we combine the strength and scale of a leading financial institution with the heart and mindset of a community bank. With more than 350 locations across eight states, we deliver relationship-based service backed by regional expertise and resources that help families and businesses thrive.

Our culture is built on Do RIGHT, which means:

• Relationships: We create authentic connections with customers, colleagues, and communities.
• Impact: Every role here makes a meaningful difference in people’s lives and local economies.
• Growth: We invest in your success with career development, mentorship, and learning opportunities.
• Heart: We care deeply about doing what’s best for our customers and each other.
• Trust: Integrity and transparency guide everything we do.

A strong, stable financial foundation with over $67 billion in assets and a diverse portfolio that supports flexibility and opportunity. A culture of belonging and purpose, where your ideas matter and your work has impact. Competitive benefits and flexibility designed to help you thrive personally and professionally. Community engagement that matters, from supporting local businesses to empowering youth through financial literacy initiatives.