Teller 1

Community Financial System, Inc.; Town of Malone (NY); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

11 paid holidays

Paid vacation

Medical, vision, and dental insurance

401k with generous match

Tuition reimbursement

Banking discounts

Job summary

Community Financial System, Inc. is seeking a Teller in Malone, New York, to deliver exceptional customer service while managing financial transactions. Candidates should possess a High School Diploma or GED and exhibit strong interpersonal skills. The role involves ensuring accurate transactions and promoting bank products to customers.

This position offers 37.5 hours per week, competitive compensation based on experience, and excellent benefits such as paid holidays, vacation, and health insurance.

Qualifications

• High School Diploma or GED required.
• Basic math and computer skills necessary.
• Professional and friendly communication skills are a must.

Responsibilities

• Deliver a positive customer experience while conducting transactions.
• Handle financial transactions accurately and professionally.
• Promote bank products and services to customers.

Skills

Customer service skills

Basic math skills

Interpersonal skills

Attention to detail

Education

High School Diploma or GED

Job description

Overview

At Community Financial System, Inc. (CFSI), we are dedicated to providing our customers with friendly, personalized, high-quality financial services and products. Our retail division, Community Bank, N.A., operates more than 200 customer facilities across Upstate New York, Northeastern Pennsylvania, Vermont and Western Massachusetts. Beyond retail banking, we also offer commercial banking, wealth management, investment management, insurance and risk management, and benefit plan administration.

As an equal-opportunity workplace and affirmative-action employer, we celebrate and support a diverse workplace for the benefit of all: our employees, customers and communities.

Our Commitment to Employees

Just as our employees are committed to helping our customers manage their finances, we are committed to our employees. We celebrate and support a diverse workplace and offer competitive compensation, benefits, and professional development opportunities.

Responsibilities

A Teller is responsible for delivering a positive customer experience while conducting financial transactions. This position requires a positive attitude, teamwork, active listening to identify customer needs, and the ability to adapt to changing situations.

• Provide quality customer service and a positive banking experience by handling financial transactions (cash checks, deposits/withdrawals, etc.) professionally.
• Actively listen for potential sales opportunities to promote specific bank products and services, referring customers accordingly.
• Conduct customer transactions with accuracy and prepare daily cash balancing within established guidelines.
• Understand direction and adhere to established policies, procedures, and internal controls.
• Maintain responsibility for assigned cash drawer and ensure security of customer information.
• Other related duties as assigned or directed.
• May be called upon to travel to other branches in the area to provide support and ensure proper staffing levels.

Qualifications

Education, Training and Requirements:

• High School Diploma or GED (Required).
• All applicants must be 18 years of age or older.
• Travel is required to surrounding branches as needed.
• Basic math and computer skills.
• Documentation skills with attention to detail.
• Professional and friendly interpersonal and communication skills.
• Clear thinking and ability to stay focused.
• Consistently demonstrate the Company's core values: a strong work ethic, integrity, respect for others, responsibility, transparency and humility.
• Prior customer service experience preferred.

Other Job Information

• Hours: 37.5 hours/week.
• Compensation: Commensurate with experience plus potential for annual merit increase. In addition to the competitive salary, benefits include 11 paid holidays, paid vacation, medical, vision & dental insurance, 401k with generous match, pension, tuition reimbursement, banking discounts and more.
• Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions.