Teller

First New York Federal Credit Union; Village of Cobleskill (NY); On-site; USD 21,000 - 25,000; Full time

Job summary

First New York Federal Credit Union in Cobleskill, NY is seeking a Teller to handle member transactions, referrals, and account services in a friendly, professional manner. The role emphasizes accurate cash handling, compliance with policies, and contributing to a positive member experience.

The position is fully on-site, with a schedule that includes weekdays and Saturdays, and requires a high school diploma and reliable punctuality.

Qualifications

• Cash handling accuracy and daily transaction recording
• Positive, professional member interactions
• Adaptability to branch procedures and policies

Responsibilities

• Provide information about credit union products and services.
• Process member transactions accurately and efficiently.
• Follow Teller procedures to ensure regulatory compliance including Bank Secrecy Act.
• Refer loan products and e-services to appropriate teams.
• Support sales incentives and referral programs.
• Open new accounts and share/esign services with members.
• Manage cash box, balance at end of day, and secure negotiable instruments.

Skills

Cash handling accuracy

Customer service

Punctuality

Clear communication

Dress code adherence

Team collaboration

Previous Teller experience

Education

High School Diploma

Job description

Description

Demonstrates a highly motivated, positive, and influential personality to ensure that an unsurpassed level of member service, meeting and exceeding their expectations with every interaction. Maximizes every opportunity to increase membership, refer consumer and real estate loans as well as promote e-services to the membership in the branch.

Duties & Responsibilities

• Provides member and non-members with information concerning the credit union products and services.
• Processes all member transaction requests in a professional, friendly manner with a strong emphasis on accuracy.
• Follows policies and procedures applicable to the Teller position to maintain compliance with government and credit union regulations, including, but limited to the Bank Secrecy Act.
• Provides consumer and real estate loan referrals to the Loan Sales Team or Branch Management.
• Participates in the Sales Incentive Program.
• Provides referrals to the First New York Retirement and Investment Services Program.
• Refers members and non-members to Member Service team members to open new accounts and shares as well as establish e-services.
• Responsible for the daily opening and closing of their assigned cash box and PC work station, including but not limited to maintaining cash limits with credit union guidelines, maintain proper securing all negotiable instruments (including cash), ensuring that their assigned PC is locked whenever out of their immediate control, balancing their physical cash to the core operating system at the end of the work day, and notifying a supervisor of any and all discrepancies.
• Maintain cash differences within Credit Union guidelines.
• Performs all other duties as assigned.

Requirements

• High School Graduate
• Accuracy in the handling of cash and recording daily transactions.
• The ability to properly receive members, either by telephone or in person.
• Adherence to dress code.
• Must maintain a positive attitude with members and a cooperative attitude with other team members.
• Punctuality.
• Previous Teller or Cashier experience helpful.

Work Schedule

Monday: 8:00am - 5:00pm

Tuesday: 8:45am - 5:00pm

Wednesday: 8:45am - 5:00pm

Thursday: Off

Friday: 8:45am - 6:00pm

Saturday: 8:45am - 1:00pm

Work Location

Fully On-Site