Job Overview
We’re seeking a friendly, customer‑oriented teller at CCFBank, a successful financial institution with locations throughout Wisconsin and Minnesota. This fast‑paced, interactive position involves assisting customers with deposits, cashing checks, accepting loan/credit card payments, and addressing questions or concerns. A cooperative, patient, service‑oriented mindset is essential.
Primary Responsibilities
- Assist customers with various financial transactions including deposits, withdrawals, and transfers.
- Perform accurate and timely processing of customer transactions.
- Provide excellent customer service and actively listen to and address customer questions or concerns.
- Understand customer requirements and introduce them to new products and services.
- Collaborate with team members to achieve branch goals.
- Maintain and ensure compliance with all bank policies, procedures, processes, and applicable state and federal banking laws, rules, and regulations; adhere to the Bank Secrecy Act (BSA) responsibilities specific to the position.
- Perform other duties as assigned.
Education and Experience
- At least one (1) year of customer service experience.
- Excellent communication and interpersonal skills.
- Ability to multitask and prioritize tasks effectively.
Desired Expertise
- Cash handling or sales experience.
Compensation
- Full‑time, 40 hours per week; Monday–Friday schedule.
- Competitive pay ranging from $17.00–$19.00 hourly.
- Eligible for an annual bonus of 1.5–3% of salary based on company goals and performance.
The salary range provided is based on the primary location and may vary depending on the specific assignment; it reflects the anticipated base pay for the position.
Benefits
- Health, Vision & Dental Plans.
- Health Savings Account (HSA) with CCF contributions.
- Health Reimbursement Arrangement.
- Flexible Spending Account.
- Employer‑paid Life Insurance and Long‑Term Disability Plans.
- Voluntary Life Insurance and Short‑Term Disability Plans.
- Accident and Critical Illness Plans.
- Hospital Indemnity.
- 401(k) Retirement Plan with company match.
- Paid Time Off, Bereavement Leave, and Paid Holidays.
- Parental Leave.
- Company‑wide Wellness Program.
- Employee Assistance Program.
- Colleague Referral Program.
- Professional Development Reimbursement Program.