Teller

Genisys Credit Union; Rochester Hills (MI); On-site; USD 17,000 - 26,000; Part time

Benefits offered by this job

Vacation + PTO

Tuition Reimbursement

Bereavement Pay

Holiday Pay

Financial Planning Assistance

401k Match/Profit Sharing

Job summary

Genisys Credit Union is seeking a part-time Financial Services Representative at our Rochester Hills branch to serve members and promote credit union products.

Responsibilities include handling transactions, cross-selling, and resolving member inquiries via in-person, phone or other channels. Prior customer service and sales experience are preferred; cash handling experience is helpful.

This role offers potential incentive pay and standard benefits for part-time staff.

Qualifications

• High school graduate or equivalent required.
• Customer service experience preferred.
• Sales experience preferred.
• Cash handling experience helpful.

Responsibilities

• Performing financial transactions such as cash withdrawals, deposits, transfers, loan payments and more per credit union practices and policies.
• Cross selling credit union products and services to provide high quality member service and reach credit union goals and objectives.
• Balances daily transactions and verifies cash totals; investigates and resolves out-of-balance conditions.
• Ensures member requests and questions are promptly resolved whether in person, over the phone, or via other communication methods.
• Maintains the Credit Union's quality reputation.

Skills

Customer service

Sales experience

Cash handling

Communication

Math skills

Typing

Education

High School Diploma

Tools

Computer applications

Business equipment

Job description

At Genisys Credit Union, we value our employees who are essential to our ongoing growth and success as a financial institution of choice. Our locations are constantly recognized for providing excellent customer service to our members. We are currently seeking motivated candidates for a Part Time Financial Services Representative at our Rochester Hills branch. This position has the opportunity to earn incentive pay.

Position Purpose:

Ensures that members are promptly and professionally served by performing teller functions, performing a broad variety of member services functions or promoting/cross selling credit union products and services.

Job Duties (include but not limited to):

• Performing financial transactions such as cash withdrawals, deposits, transfers, loan payments and more per credit union practices and policies.
• Cross selling credit union products and services to provide high quality member service and reach credit union goals and objectives
• Balances daily transactions and verifies cash totals. Investigates and resolves out-of-balance conditions.
• Ensures that members' requests and questions are promptly resolved whether in person, over the phone, or via other communication methods.
• Ensures that the Credit Union's quality reputation is maintained and projected.

Qualifications:

• High School Graduate or equivalent required
• Customer service experience preferred
• Sales experience preferred
• Cash handling experience helpful

Skills/Abilities:

• Good communication skills
• Professional appearance, dress, and attitude
• Good math skills
• Able to operate related computer applications and basic business equipment
• Good typing skills

Benefits:

• Vacation and Paid Time Off
• Paid Tuition to $2500 per year
• Bereavement Pay
• Holiday pay at 4 hours per observed holiday
• Free Financial Planning Assistance
• 401k up to 3% match and 5% Profit Share

EOE M/F/Disability/Veteran