Teller

Flagstar; New York (NY); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Leave program

Job summary

Flagstar Bank in Brooklyn, NY 11221 is seeking a diligent Financial Center Teller to greet clients and deliver prompt, professional service while handling transactions accurately. You will process deposits, withdrawals, loan payments, transfers, and cash handling, while maintaining cash controls and regulatory compliance.

Excellent communication and accuracy are essential. The role requires a High School diploma or equivalent and 1+ year of client service experience; training and benefits are

Qualifications

• Education level required: High School diploma or equivalent.
• Minimum experience: 1+ year client service experience.
• Preferred: cash handling experience (less than 1 year).

Responsibilities

• Greet clients promptly in a friendly, courteous, and professional manner upon entry into the financial center.
• Deliver accurate, efficient, and high-quality service while maintaining positive client experience.
• Answer incoming telephone calls, provide account-related information within authorized guidelines, and route inquiries to appropriate team members when necessary.
• Process client financial transactions in accordance with bank policies and regulatory requirements, including deposits, withdrawals, loan payments, and transfers.
• Balance daily cash drawer and maintain proper cash controls; ensure accuracy and reconciliation with system totals.

Skills

Detail oriented

Strong interpersonal skills

Multi-tasking

Accurate data entry

Customer service mindset

Education

High School diploma or equivalent

Job description

Teller page is loaded## Tellerlocations: Brooklyn/1268 Broadway/110311time type: Full timeposted on: Posted Todayjob requisition id: 21851**Position Title**Teller**Location**Brooklyn, NY 11221**Job Summary**A Financial Center Teller provides clients with high quality, prompt, and professional financial services. Responsible for interacting with clients and providing exceptional service by greeting them as they enter the financial center and providing them with the quick and efficient services. This role will process financial transactions in an accurate, efficient, and friendly manner while maintaining operational standards.**Job Responsibilities:****JOB RESPONSIBILITIES*** Greet clients promptly in a friendly, courteous, and professional manner upon entry into the financial center. Deliver accurate, efficient, and high-quality service while maintaining positive client experience. Answer incoming telephone calls, provide account-related information within authorized guidelines, and route inquiries to appropriate team members when necessary. Respond to client questions, resolve routine service requests, and identify when escalation or referral is required. Process client financial transactions in accordance with bank policies and regulatory requirements, including but not limited to:+ Deposits, withdrawals, and check cashing+ Loan payments and account transfers+ Issuance of official checks and money orders+ General ledger transaction processing+ Wire transfer data entry and processing+ Accurate completion of Currency Transaction Reports (CTRs) and required regulatory documentation* Always maintain proper cash controls in accordance with established bank procedures and security standards. Buy and sell cash to and from the vault as needed while ensuring established cash limits are maintained. Balance daily cash drawer, negotiable instruments, and processed transactions to ensure accuracy and reconciliation with system totals. Record and verify transactional totals within bank systems to maintain accurate financial records. Adhere to operational procedures designed to mitigate risk and safeguard bank assets.* Complete all required compliance, regulatory, operational, and job-related training within established deadlines. Support Private Client Group and other internal business partners with client servicing or operational tasks as needed. Provide coverage and operational assistance at alternate financial center locations based on business needs. Participate in team meetings, procedural updates, and ongoing professional development activities.**ADDITIONAL ACCOUNTABILITIES**· Performs special projects, and additional duties and responsibilities as required.* Consistently adheres to regulatory and compliance policies and standards linked to the job as listed and complete required compliance trainings. Accountable to maintain compliance with applicable federal, state and local laws and regulations.**JOB REQUIREMENTS****Required Qualifications:*** Education level required: High School / High School Equivalency (GED, HiSET, TASC) / Foreign Equivalent* Minimum experience required: 1+ Years client service experience**Preferred Qualifications:*** Education level preferred: High School / High School Equivalency (GED, HiSET, TASC) / Foreign Equivalent* Minimum experience preferred: Less than 1 year - cash handling experience**Job Competencies:*** Detail oriented & ability to multi-task* Strong interpersonal skills* Ability to enter numerical data on computer with speed and accuracy* Able to respond promptly to client needs, follow through & resolve issues in a pleasant & helpful manner* Client service oriented, enthusiastic team player, professional demeanor.* Travel requirements: Some travel may be involved* Physical demands (ADA): The job requires a moderate degree of physical exertion and stamina such as standing, sitting, walking, driving or infrequent lifting.**Flagstar is an Equal Opportunity Employer - Vets/Disabled**We are committed to providing clear and accurate compensation information in accordance with applicable laws. Actual starting base pay will be determined based on location, experience, and other non-discriminatory factors permitted by law. Total compensation may also include variable incentives, bonuses, commissions, or other awards as outlined in the offer of employment. Flagstar provides teammates access to a variety of benefits including medical, dental, vision, life, and disability insurance, as well as a comprehensive leave program. Please click the following link for detailed information:Pay Range$17.00 - $24.23