Teller

PNC; Neptune Township (NJ); Presencial; USD 21.000 - 30.000; Tempo integral

Resumo da vaga

PNC is seeking a Full Time Teller based in Neptune, NJ at the West Grove Branch. The role emphasizes customer-focused banking, educating clients on options, and leveraging technology to handle transactions efficiently.

Bilingual Spanish preferred, reflecting the diverse customer base in Central New Jersey. The position supports in-office collaboration within the PNC team and aims to deliver exceptional financial care daily.

Qualificações

• Experience in banking or financial services is preferred.
• Ability to deliver a high level of customer service in a branch environment.
• Spanish language skills are a plus for serving a diverse customer base.

Responsabilidades

• Delivers a customer experience aimed at improving financial wellbeing and loyalty.
• Identifies banking opportunities during customer interactions and refers as appropriate.
• Performs lobby engagement to connect customers with PNC products and digital tools.
• Applies product knowledge to solve customer problems and ensures efficient branch operations.

Conhecimentos

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Descrição da vaga

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Full Time Teller within PNC's Central New Jersey organization, you will be based in Neptune, NJ in the West Grove Branch. Bilingual Spanish preferred.

R239669

R239669

Job Profile

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Full Time Teller within PNC's Central New Jersey organization, you will be based in Neptune, NJ in the West Grove Branch. Bilingual Spanish preferred.

PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals.

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Job Description

• Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet. Processes a variety of customer interactions. Educates customers on alternatives available for their financial interactions. Identifies banking opportunities during the customer interaction and refers as appropriate.
• Identifies opportunities through meaningful conversations with customers, making appropriate referrals to branch staff.
• Performs lobby engagement activities to connect with customers and position PNC products to meet their needs. Educates customers on options for managing financial transactions by leveraging technology, tools and resources.
• Applies product and procedural knowledge to solve customer's problems.
• Adheres to all policies and procedures, demonstrating sound judgment within established limits. Ensures teller and branch daily operations and maintenance transactions are completed in an efficient and accurate manner.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

To learn more about this and other opportunities on our team Watch this video.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Preferred Skills

• Accountability
• Banking
• Client Loyalty
• Customer Experience (CX)
• Customer Service
• Identifying Opportunities
• Leveraging Technology
• Proactive Sales

Competencies