Teller

Prestige Community Credit Union; McKinney (TX); Presencial; USD 17.000 - 22.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

401(k)

Paid time off

401(k) matching

Descripción de la vacante

Prestige Community Credit Union is seeking a part-time teller to handle nightly cash posting, secure drawers, and deliver courteous service to members in person and by phone.

The role includes processing deposits, withdrawals, loan payments, and checks, while balancing cash and checks at day end. Cross-selling and privacy compliance are required, with a professional appearance and organized workspace.

Formación

• High school diploma or equivalent required.
• Cash handling experience of 1 year required.
• Customer service experience of 1 year required.
• Banking experience preferred (1 year).
• Cross selling experience preferred (1 year).
• Bilingual ability preferred.

Responsabilidades

• Post cash and checks accurately and balance cash vaults at day end.
• Safely secure teller drawers to protect cash assets.
• Provide courteous, prompt service to members in person and by phone.
• Handle a variety of transactions (deposits, withdrawals, loan payments, checks, cash advances).
• Answer phones proficiently and maintain a professional demeanor.
• Use 10-key to verify cash transactions.
• Complete midday and end-of-day balances for cash and checks.
• Cross-sell credit union products to meet member needs and meet monthly goals.
• Operate Branch Capture software to scan and balance checks for processing.
• Maintain privacy and confidentiality per credit union policies.

Conocimientos

Cash handling

Customer service

Cross selling

Bilingual (Preferred)

Educación

High school diploma or equivalent

Descripción del empleo

Benefits:

• 401(k)
• Paid time off
• 401(k) matching

Part-time Hours:

Monday through Friday (1:00pm - 6:00pm) and Saturday (9:00am to Noon)

Job Duties/Responsibilities:

• Ensure accurate posting of night drop each morning.
• Safely secure teller drawer to ensure the protection of the credit union’s cash assets.
• Provide courteous and prompt service to members in person and via phone.
• Post multiple transactions including cash and check deposits, cash withdrawals, cash advances, loan payments, visa/mastercard advances, cashier checks, and other financial transactions.
• Able to answer phone proficiently and courteously
• Become skilled at utilizing a 10-key to verify cash transactions.
• Complete a midday and end-of-day balance of all cash held in order to identify and prevent outages.
• Complete balance of all incoming checks throughout the day and again at the end of day.
• Balance all necessary items for the branch at the end of day/end of month including cash advances, incoming checks and outgoing checks
• Cross sell credit union products and services to meet member’s needs. Meet monthly cross selling goals as set by Operations Manager.
• Operate the Branch Capture software to scan, balance, and submit incoming checks to check processor.
• Be familiar with credit union policies and procedures concerning member privacy and confidentiality.
• Preserve an organized and aesthetically appealing work environment.
• Maintain a well-groomed and professional personal appearance.
• Ensure completion of daily checklist at end of day including (but not limited to): verifying that the cash vault and main vault are securely locked at the end of each day.

Qualifications:

• High school or equivalent (Required)
• Cash handling: 1 year (Required)
• Customer service: 1 year (Required)
• Banking: 1 year (Preferred)
• Cross selling: 1 year (Preferred)
• Bilingual (Preferred)