Teller

INTRUST Bank; El Dorado, Northern (KS, KY); On-site; USD 21,000 - 25,000; Full time

Job summary

INTRUST Bank in El Dorado, KS seeks a Teller to deliver excellent customer service, accurately processing daily transactions and making referrals for bank products. You will promote teamwork and represent INTRUST Bank in the community, maintaining strict confidentiality.

The role requires strong communication, basic math, and interpersonal skills, plus the ability to use Microsoft Office and web-based applications. High School diploma or equivalent is required.

Qualifications

• High School diploma or equivalent is required.
• Strong communication and listening skills, detail oriented, knowledge of basic math, strong interpersonal skills, and service oriented.
• Must be able to utilize multiple Microsoft Office products and web-based applications simultaneously.

Responsibilities

• Provide excellent customer service and process basic teller transactions.
• Identify needs-based opportunities and refer customers to bank products and services.
• Maintain confidentiality and follow bank policies and procedures.
• Support teamwork and represent INTRUST Bank in the community.
• Protect customer information and ensure accuracy of transactions.

Skills

Communication

Attention to detail

Basic math

Interpersonal skills

Customer service

Microsoft Office

Web-based applications

Education

High School diploma

Tools

Microsoft Office

Web-based applications

Job description

At INTRUST Bank, People Come First.

Guided by strong character qualities—such as respect, compassion, humility, positivity, and initiative, we work to support one another, serve our customers, and strengthen our communities. Here, your career matters. You’ll find an environment where you’re encouraged to grow, empowered to lead at any level, and supported as you build a meaningful career with a trusted organization.

Job Summary

The Teller is responsible for providing excellent customer service, accurately and efficiently processing daily transactions for customers, and making referrals of all bank products and services. Promotes an environment of teamwork within the department and across the bank. Represents INTRUST Bank in all they do in the community and is focused on the development of new business relationships. Must maintain strict standards of confidentiality and perform duties in a manner supporting INTRUST’s character qualities.

Essential Functions

• All expectations described in the job description’s essential functions are necessary to be successful in this role, performed with or without a reasonable accommodation.
• Ensure excellent customer satisfaction and service quality according to INTRUST’s Character Qualities.
• Provide a friendly, accurate, knowledgeable, and professional customer experience.
• Perform basic teller transactions.
• Accurately and efficiently process transactions within the limitations of standard bank and teller policies and procedures.
• Identify needs-based opportunities and make referrals primarily to the Bankers and also to other areas of the corporation to fully meet customers’ financial needs.
• Complies with bank operations and security procedures.
• Consistent use of good judgment to protect customers and INTRUST Bank; protect the integrity of bank documents and customer confidentiality.
• Scan work for image branch capture in a timely manner according to procedure.
• Complete any other branch-specific responsibilities as assigned.
• Consistent use of good judgment to protect customers and INTRUST Bank.

Education and Experience

High School diploma or equivalent is required.

Required Skills and Knowledge

Strong communication and listening skills, detail oriented, knowledge of basic math, strong interpersonal skills, and service oriented. Must be able to utilize multiple Microsoft Office products and web-based applications simultaneously.

Required Licenses and/or Certifications

None

Physical Demands

Extended period(s) of time may be spent viewing a personal computer, sitting, standing, and walking. Occasional lifting up to 50 lbs., ability to stoop and bend. The physical demands necessary for this role should be performed with or without a reasonable accommodation.

Working Conditions

Normal office conditions.

This job description summary is not intended to be an employment contract, nor is it intended to state or imply these are the only activities to be performed by the employee occupying this position. Employees will be required to follow any other duties as assigned or requested by their supervisor.

INTRUST Financial Corporation and its subsidiaries, including INTRUST Bank, are Equal Opportunity Employers whose policy is not to discriminate unlawfully against any qualified employee or applicant for employment on the basis of protected military or veteran status, disability, race, color, religion, sex, age, national origin, pregnancy, genetic information, sexual orientation, gender identity, or any other classification protected by applicable local, state or federal law; except where an individual’s protected category constitutes a bona fide occupational qualification.

Qualifications

Skills

Behaviors

Motivations

Education

Experience

Licenses & Certifications

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.