Teller

OceanFirst Financial Corp.; Egg Harbor Township (NJ); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Tuition assistance

Paid time off

Discount programs

Incentive program

Fitness facilities

Job summary

OceanFirst Bank in Egg Harbor Township, NJ is seeking a full-time Teller. Upon hire, all retail staff will participate in a 2-week personalized and interactive training experience to learn our processes and standards.

You will accurately process transactions, balance cash drawers, handle deposits and loans payments, cross-sell Bank products, refer customers to Personal Bankers, and help grow customer relationships while promoting digital channels.

Qualifications

• Requires high school diploma or equivalent.
• Cash handling experience preferred.
• Ability to cross-sell products.
• Strong interpersonal and communication skills.
• Ability to operate a banking system after training.
• Flexible with work schedules.

Responsibilities

• Greet customers and process transactions accurately.
• Balance drawers and secure receipts.
• Process deposits, withdrawals, and loan payments.
• Refer customers to Personal Bankers for specialized services.
• Promote digital channels to migrating customers online.
• Handle inquiries and maintain accounts as needed.
• Participate in Branch Incentive Program.

Skills

Customer service

Cross-selling

Detail oriented

PC skills

Math skills

Flexible schedule

Education

High School Diploma or equivalent

Job description

Egg Harbor Township, New Jersey, United States

Job Description

OceanFirst Bank is seeking a new Full-Time Tellerat our Egg Harbor Townshipbranch! Upon hire, all retail staff will participate in a 2-week personalized and interactive training experience.

At OceanFirst Bank, each one of our employees plays an important role in delivering value to our customers and executing daily tasks in accordance with our core values. We recognize that our employees are essential to our success, making OceanFirst a great place to work and do business.

Great benefits include: professional growth opportunities, employee perks & discount programs, tuition assistance program, incentive compensation program, company holidays and paid time off, use of the on-site fitness facilities at Red Bank and Toms River headquarter offices, and more!

PRIMARY PURPOSE:

Accurately process Bank transactions for banking customers with an emphasis on personalized quality service. Refer current and prospective customers to Personal Bankers for specialized services. Contribute to the growth, profitability, and customer retention of the Branch by meeting sales and service goals and objectives.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Greets customers warmly and professionally and processes requested transactions accurately to ensure minimum teller difference and controllable loss performance standards are achieved.
• Identifies customer needs to refer to Personal Banker staff, cross-selling the Bank's products and services on a routine basis to meet and exceed referral goals.
• Balances and proves work daily, posting as required, and properly secures related receipts and records. Includes the work of cash drawers, night deposit, vault, ATM and coin machines.
• Processes deposits and withdrawals.
• Cashes checks in accordance with Bank's policy.
• Processes loan payments and other receivables.
• Issues money orders and bank checks.
• Processes payments to various "club" accounts.
• Identifies and refers potential NEST clients to the appropriate source.
• Participates in outbound calling efforts and is reasonably proficient in migrating customers to the digital channels of the Bank.
• Processes incoming mail transactions.
• Answers customer inquiries, received in person or by telephone concerning account information, or refers customer to appropriate branch or Bank area.
• Performs account maintenance activities for active, inactive, and closed savings accounts and/or club accounts.
• Provides records maintenance for signature cards; identification cards; comparable office records, including selected account ledgers, as applicable.
• Remains current and applies an understanding on all Bank policies and procedures, to include BSA, attending additional training classes as directed.
• Participates in the Branch Incentive Program.

Requirements

JOB SPECIFICATIONS:

Knowledge, Skills & Abilities

• Excellent service, interpersonal and communication skills, with the ability to focus on customers' needs promptly in a courteous and professional manner.
• Ability to cross-sell Bank products.
• Detail oriented and highly accurate with the ability to multi-task.
• Basic personal computer user skills and ability to be trained to efficiently operate banking system.
• Strong basic math ability.
• Must be able to work flexible schedules in accordance with the needs of the branch.

Experience & Education

• High School Diploma or equivalent is required.
• Minimum of 1-year prior cash handling, with previous teller related experience preferred.

Internal and External Contacts

• Internal contact with inter-branch personnel.
• External contact with existing business and retail customers.

Working Conditions/Physical Requirements

Remain in a stationary position for extended periods of time. Ability to communicate in order to exchange information with individual customers. Ability to travel throughout the company footprint if required. Ability to navigate throughout the branch to facilitate customer requests and meet operational standards. Ability to operate a computer, phone and operationally essential equipment as required. Ability to handle money and position self to transport coin bags and boxes.

Pay Range: $20.00/hr - $23.76/hr

Equal opportunity employer, protected veterans/disabled.

EEO is the Law