Teller

Tri Counties Bank; Delano (CA); On-site; USD 24,796 - 27,552; Full time

Job summary

Tri Counties Bank is seeking a Teller in Delano, CA to execute customer transactions, balance cash, and refer banking products. The role requires high school diploma and strong communication skills, with on-site duties at 500 Woollomes Ave, Suite 101.

You will handle 25–50 daily transactions, maintain compliance with banking regulations, and participate in the bank's incentive and benefits plan. The position offers stability, career growth, and a competitive hourly rate.

Qualifications

• High school diploma or GED required.
• Effective selling and cross‑selling skills.
• Excellent written and verbal communication skills.
• Ability to utilize Windows based programs.

Responsibilities

• Handles customer service transactions, such as deposits and withdrawals.
• Balances cash drawer daily and maintains a cash drawer within limits.
• Researches customer problems and provides information and assistance.
• Probes for customer financial needs and recommends bank products and services.
• Mails outbound calls to new and existing customers to maintain servicing needs.

Skills

Effective selling and cross-selling

Excellent written and verbal沟通

Windows-based computer skills

Bank product knowledge training

Education

High school diploma or GED

Tools

Desktop Teller

Verafin

Nautilus

Salesforce

BackCounter

CurrencyTeller

Outlook

UltiPro

Job description

Job Category: Production / Branch Banking

Requisition Number: TELLE007594

• Posted: July 7, 2026
• Full‑Time
• On‑site

Locations

Delano, 500 Woollomes Ave, Suite 101, Delano, CA 93215, USA

This Teller position offers a competitive hourly rate of $18.00 to $19.00, incentive opportunities, and a comprehensive benefits package including medical, dental, vision, 401(k), ESOP, holidays, vacation, and sick time.

The hiring range for this opportunity is $18.00 to $19.00 per hour along with incentive opportunities, creating a competitive total compensation package based on our pay scale, and may be modified by location and is commensurate with qualifications and experience.

POSITION SUMMARY & MISSION – Teller

Tellers sustain and elevate trust and satisfaction of Tri Counties Bank customers by expertly executing account transactions, making referrals to banking partners, and proactively initiating telephone contact with account holders.

SCOPE & COMPLEXITY

• Safeguard a cash fund of up to $25,000, maintaining an accurate record of deposits and disbursements.
• Execute an average of 25-50 account transactions per day for customers visiting the branch.
• Regularly operate nine desktop computer applications for:
  • Customer deposit, withdrawal, check cashing, and cashier’s check transactions (“Desktop Teller”)
  • Customer account balance inquiries and account maintenance (“Signature”)
  • Federal compliance (“Verafin”)
  • Customer account report and document access (“Nautilus”)
  • Customer relationship management (“Salesforce”)
  • Transaction source capture (“BackCounter”)
  • Foreign currency transactions (“CurrencyTeller”)
  • Internal communications (“Outlook”)
  • Personal timekeeping (UltiPro)

MAJOR RESPONSIBILITIES

• Handles customer service transactions, such as receiving and disbursing funds, posting deposits and withdrawing funds.
• Provides information and assistance in researching customer problems, balances a cash drawer daily and answers customer inquiries.
• Probes for customer financial needs and recommends bank products and services.
• Refers retail loan and deposit products.
• Meets referral goals as assigned.
• Provides prompt, efficient and friendly service to Bank customers ensuring that all customer transactions are handled timely and accurately according to guidelines.
• Ensures that cash and security procedures are followed accounting for assigned cash.
• Balances cash drawer and maintains drawer within limits.
• Completes necessary documentation and data entry.
• Processes all deposit and loan transactions.
• Makes outbound calls to new and existing customers to maintain contact and satisfy servicing needs.
• Maintains a current understanding of Bank policies and procedures in compliance with all federal and state laws, including but not limited to Bank Secrecy Act (SARs, CIP, OFAC), Information Security (GLBA), Identity Theft Red Flags, Financial Elder Abuse Reporting, and any other applicable regulations that may be specific to your job duties.
• Performs other duties as assigned.

EDUCATION, EXPERIENCE AND OTHER SKILLS REQUIRED

• High school diploma or GED required.
• Effective selling and cross‑selling skills.
• Excellent written and verbal communication skills.
• Ability to utilize personal computers and Windows based programs.
• Able to successfully complete Bank’s product and sales training courses.

LEVEL DISTINCTION

• Teller II - 6 months to 2 years banking experience
• Teller III - 2 or more years banking experience

PHYSICAL REQUIREMENTS

• May be required to lift up to 25 pounds.

Tri Counties Bank is an affirmative action and equal opportunity employer, Race/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/ Age /Disability/Veteran.

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.