Teller

Columbia Bank; Central Point (OR); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Healthcare coverage

401(k) retirement plan with employer  

Life insurance

Disability insurance

Tuition assistance

Paid vacation and holidays

Job summary

Columbia Bank is seeking a Teller in Central Point, Oregon, to provide accurate teller transactions and exceptional customer service onsite at the branch. You will balance cash, handle deposits and withdrawals, and identify opportunities to offer bank products while maintaining policy compliance.

Requirements include a high school diploma or GED and at least 1 year of banking or customer service experience; bilingual skills are a plus.

Qualifications

• High School Diploma or GED, required.
• 1 year of previous banking or customer service experience, preferred.
• Bilingual preferred.
• Ability to learn and comply with all Bank policies, procedures, and systems.
• Demonstrates exceptional attention to detail and accuracy with written numbers, words, and verbal and written instructions.
• Consistently demonstrates ability and willingness to build relationships with clients and other bank associates.

Responsibilities

• Always performs teller transactions and cash handling functions for clients with accuracy and confidentiality.
• Accurately performs and supports daily tasks that maintain the integrity of the branch.
• Mitigate risk by ensuring safekeeping of money in cash drawer and prompt accounting or transfer of funds.
• Interacts with external and internal clients, anticipates needs, and provides proactive solutions and problem resolutions.
• Continuously deepens knowledge of Columbia Bank's product and service offerings.
• Discuss and uncover customer’s financial needs to identify and offer appropriate products and services.
• Supports referral goals for branch by focusing and identifying and referring basic bank products to the appropriate business partner.

Skills

Banking experience

Customer service

Education

High School Diploma or GED

Job description

About The Role

As the first point of contact for most clients, Tellers play a key role in delivering on the bank's Breakthrough Client Service Standards. With guidance from the Branch Manager and Assistant Branch Manager, the Teller's primary responsibility is to ensure banking transactions are performed accurately, ethically, and in compliance with Columbia Bank procedures and banking regulations. The Teller role is also responsible for maintaining and enhancing client relationships through meaningful conversations that uncover client needs and identify opportunities to provide additional bank products and services.

• Always performs teller transactions and cash handling functions for clients with accuracy and confidentiality. Examples include deposits, withdrawals, cash advances, payments, transfers, check cashing, balancing cash drawer, etc.
• Accurately performs and supports daily tasks that maintain the integrity of the branch. Examples include appropriate use of double custody in balancing the ATM, processing night drop deposits, balancing negotiable instruments, processing returned mail, balancing credit card machine, updating lobby rate sheets and brochures, etc.
• Mitigate risk by ensuring safekeeping of money in cash drawer and prompt accounting or transfer of funds.
• Interacts with external and internal clients, anticipates needs, and consistently provides proactive solutions and problem resolutions in alignment with the bank’s Breakthrough Client Service Standards.
• Continuously deepens knowledge of Columbia Bank's product and service offerings and stays current on changes.
• Discuss and uncover customer’s financial needs to identify and offer appropriate products and services.
• Supports referral goals for branch by focusing and identifying and referring basic bank products to the appropriate business partner.

About You

• High School Diploma or GED, required.
• 1 year of previous banking or customer service experience, preferred.
• Bilingual preferred.
• Ability to learn and comply with all Bank policies, procedures, and systems.
• Demonstrates exceptional attention to detail and accuracy with written numbers, words, and verbal and written instructions.
• Consistently demonstrates ability and willingness to build relationships with clients and other bank associates.

Be a part of a bank that invests in you!

• Competitive Incentive Plan: Earn rewards that match your efforts.
• Professional Development: Grow your skills with our tailored premier banker programs.
• Career Growth: Clear paths to achieve your professional goals.

The pay range for this role is $18.00 - $22.00.

The pay rate for the selected candidate is dependent upon a variety of non-discriminatory factors including, but not limited to, job-related knowledge, skills, and experience, education, and geographic location. The role may be eligible for performance-based incentive compensation, and those details will be provided during the recruitment process.

Primary Location

Ability to work fully onsite at posted location(s).

1780 East Pine Street Central Point OR 97502

Our Benefits

• We offer eligible associates comprehensive healthcare coverage (medical, dental, and vision plans)
• We offer a 401(k)-retirement savings plan with employer match for qualifying associate contributions
• We offer an employee assistance program
• We offer life insurance
• We offer disability insurance
• We offer tuition assistance
• We offer mental health resources
• We offer identity theft protection
• We offer legal support
• We offer auto and home insurance
• We offer pet insurance
• We offer access to an online discount marketplace
• We offer paid vacation, sick days, volunteer days, and holidays
• Benefit eligibility begins the first day of the month following the date of hire for associates who are regularly scheduled to work at least thirty hours weekly.

Our Commitment To Diversity

Columbia Bank is an equal opportunity and affirmative action employer committed to employing, engaging, and developing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, age, sexual orientation, gender identity, gender expression, protected veteran status, disability, or any other applicable protected status or characteristics. If you require an accommodation to complete the application or interview(s), please let us know by email: [e-mail].

To Staffing And Recruiting Agencies Our posted job opportunities are only intended for individuals seeking employment at Columbia Bank. Columbia Bank does not accept unsolicited resumes or applications from agencies and Columbia Bank will not be responsible for any fees related to unsolicited resume submissions. Staffing and recruiting agencies are not authorized to submit profiles, applications, or resumes to this site or to any Columbia Bank employee and any such submissions will be considered unsolicited unless requested directly by a member of the Talent Acquisition team.