Teller

Federated Bank; Bradley (IL); On-site; USD 19,000 - 30,000; Part time

Benefits offered by this job

paid time off

flexible work schedule

training & development

free logo apparel

Job summary

Federated Bank in Bradley, IL is seeking a part-time teller to support daily branch operations. You will handle deposits, withdrawals, and other customer service tasks with accuracy and courtesy.

Role requires strong communication, attention to detail, and the ability to build relationships with customers while adhering to bank policies and procedures.

Qualifications

• High school diploma or equivalent required.
• Minimum 1 year of customer service experience.
• Cash handling experience preferred.

Responsibilities

• Process debits and credits to customer accounts and verify endorsements.
• Answer basic inquiries regarding rates, charges, and histories; refer issues.
• Identify counterfeit currency.
• Accept loan payments and issue receipts as needed.
• Assist customers with safe deposit box access.
• Maintain logs for cashier’s checks, cash, money orders, CTRs, etc.
• Cross-sell bank products and services.
• Complete required training and comply with bank policies.
• Comply with BSA/AML training and report suspicious activity.
• Perform other duties to support branch operations.

Skills

Customer service

Communication

Attention to detail

Education

High school diploma

Job description

Federated Bank - Bradley BranchTitle: TellerStatus: Part-Time, Hourly, Non-ExemptTypical Hours:Monday - Thursday 7:45 am - 5:15 pm; Friday 7:45 am - 6:15 pm; Saturday 7:45 am - 12:15 pmBenefits: paid time off, flexible work schedule, training & development, free logo apparelTellers are often the first point of interaction for customers, making this role arguably the most important in the bank. If you enjoy people, are naturally friendly, have a positive attitude, and enjoy detailed work, this position may be for you. As members of the front-line customer service team, Tellers must be able to build relationships with customers through active listening and by offering solutions to their needs with appropriate bank products or referrals to other bank personnel.Primary Duties:• Debits and credits to customer accounts via computer and examines for endorsements, receiving proper identification.• Answer basic customer inquiries regarding interest rates, service charges, and account histories, and refer customers to the proper department for issues that cannot be resolved at the teller line.• Identify counterfeit currency.• Accept loan payments, verify payment amounts, accounts to apply to, & issues receipts as needed.• Admit customers to the safe deposit box vault and assist with entry to their box(es).• Maintain appropriate logs: cashier’s checks, cash, money orders, CTR’s and, etc.• Cross-sell bank products and services.• Complete all training required by management and comply with all bank policies and procedures.• Comply with BSA/AML training and report any suspicious activity to the BSA officer.• Perform other duties as assigned to support branch operations.• High school diploma or equivalent required unless enrolled in high school.• Reliable transportation required.• Desire to learn new technologies as well as influence, educate, and connect customers to technology.• Excellent communication, strong attention to detail, and accuracy required.• Must demonstrate the ability to make personal connections, engage customers, and remain courteous and professional in a team environment.• High level of integrity and commitment to maintaining confidentiality required.Experience:• Customer service: Minimum 1 year required (e.g., Retail, Sales, Financial Services)• Cash handling: Previous experience preferred• Banking: Previous experience preferred• Minimum 1 year of office setting experience preferred.