Teller

Heritage Federal Credit Union; Boonville (IN); On-site; USD 37,000 - 46,000; Full time

Job summary

Heritage Federal Credit Union in Boonville, IN is seeking a Teller to join our Retail team. The role focuses on welcoming members, educating on ITMs, and cross-selling Heritage products and services. The position requires a flexible schedule including Fridays and rotating Saturdays.

Starting pay is $17.80/hour and is full-time. Candidates should have high school diploma or GED, sales experience, and strong customer service and communication skills.

Qualifications

• Experience in sales is required or preferred.
• Excellent customer service abilities are essential.
• Strong verbal and written communication skills are required.
• Self-motivated professional with a proactive attitude.

Responsibilities

• Travel and adapt to various branch locations as needed each day.
• Sincerely greet each Member in the branch.
• Educate Members in the use of ITMs for transactional needs.
• Answer any questions about Heritage products and services.
• Produce quality referrals to Senior and Relationship Bankers.
• Assist members with technical services and account maintenance.
• Maintain a flexible schedule to accommodate business needs.
• Maintain knowledge of credit union products and services.
• Cross-sell products and services.
• Fill in at other locations as needed.
• Other duties as required.

Skills

Sales experience

Customer service

Communication skills

Self-motivated

Education

High School diploma or GED

Job description

Description

Heritage Federal Credit Union, a Readers' Choice

Heritage Federal Credit Union, a Readers' Choice Best Credit Union gold award recipient, is growing thanks to the focus on helping our members and community. At Heritage, we foster a dynamic and collaborative environment where your contributions truly make a difference. As we continue to expand, we are searching for a Teller to join our amazing Retail team in Boonville! Heritage Federal Credit Union is seeking helpful, customer service-savvy individuals with experience in transactional cross-selling and product education to fill our Teller position. Weekday scheduling and location may vary; however, incentive pay will be applied for travel. Candidates’ availability will also need to be Fridays from 8:00 am - 6:30 pm, and Saturdays (rotating) from 8:30 am - 12:30 pm.

Starting Pay: $17.80/hour

Full - Time

Primary Responsibilities

• Travel and adapt to various branch locations as needed each day.
• Sincerely greet each Member in the branch.
• Educate Members in the use of ITMs for transactional needs.
• Answer any questions about Heritage products and services.
• Produce quality referrals to Senior and Relationship Bankers
• Assist members with technical services and or account maintenance and the opening of shares and accounts.
• A flexible schedule to accommodate the needs of the business.
• Maintaining knowledge of credit union products and services.
• Cross-selling products and services.
• Filling in at other locations as needed.
• Other duties as required.

Qualifications Include

• Ability to assist other Branches locally
• High School diploma or GED
• Experience in sales
• Excellent customer service
• Solid communication skills
• Self-motivated professional

About Heritage Federal Credit Union

Heritage Federal Credit Union is a full-service financial institution with over $1 billion in assets and serves more than 65,000+ members in Gibson, Posey, Warrick, Vanderburgh, Daviess, Knox, Spencer, Pike, Perry, Crawford, Clark, Floyd, or Harrison Counties in Indiana; or Henderson, Daviess, Hopkins, Hancock, Ohio, McLean, Webster, Union, or Crittenden Counties in Kentucky; or Lawrence, Wabash, White, Gallatin or Hardin Counties in Illinois. As a nonprofit, credit unions provide low-cost financial services to their members and are mission driven. Founded in 1965, Heritage Federal is committed to improving daily lives of those we live and work with, providing members the best financial products and services, and giving back to the local communities through donations, sponsorships, and volunteerism. More information regarding Heritage Federal Credit Union can be located at heritagefederal.org.

EOE