Teller

Frost; Austin (TX); On-site; USD 32,000 - 42,000; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Long-term disability

Life insurance

401(k) matching

Paid time off

Wellness programs

Job summary

Frost, a long-established Texas-based bank, seeks a Teller in Austin to deliver friendly, high-quality service at the first point of contact. You will handle cash transactions, maintain cash drawers, and support customers with transfers and banking needs in a fast-paced environment.

Join Frost to uphold trusted service standards while working a part-time schedule Monday through Friday with rotating Saturdays, contributing to the bank's legacy of care for its customers and community."

Qualifications

• Provide exceptional customer service and teller services
• Process daily cash transactions in line with bank policies
• Maintain cash on hand and settle teller cash and proofs
• Handle change orders, wires, and bankcard advances
• Manage risk and loss prevention
• Demonstrate critical-thinking, accuracy and efficiency
• Act with integrity, caring, and excellence to achieve all-win outcomes

Responsibilities

• Provide exceptional customer service and teller services that meet performance standards
• Process daily cash transactions in line with bank policies
• Maintain cash on hand and settle teller cash and proofs
• Fill change orders, wires, and bankcard advances
• Manage risk and loss prevention
• Apply critical-thinking, accuracy, and efficiency
• Act with integrity, caring, and excellence to achieve win-win outcomes

Skills

Excellent written and verbal comms

Tools

Microsoft applications

Job description

It's about being kind because kindness is the best currency.

Do you love bringing a smile to someone's face? Do you enjoy helping others whatever way you can? Are you described as someone who is approachable, respectful, and enthusiastic when solving problems?

At Frost, it's about more than a job. It's about having a flourishing career where you can thrive, both in and out of work. At Frost, we're committed to fostering an environment that reflects our values and encourages team members to be the best they can be. In joining our adaptable, integrity-driven team, you'll become part of Frost's over 150-year legacy of providing unparalleled banking services.

Who you are:

As a Teller , you are our director of first impressions. You are the first point of contact for many of our customers, and you set the standard for what it means to bank with us. Our tellers believe in trust, integrity, and building relationships with our customers, who span generations. They are empathetic problem-solvers that have a genuine care for people and consistently deliver our kind of banking experience—the kind that makes people want to stop by the bank and say hello.

What you'll do

• Provide exceptional customer service and teller services that consistently meet consumer banking performance standards
• Perform daily credit and debit transactions in compliance with established bank policies and procedures
• Maintain proper cash on hand and prepare daily settlement of teller cash and proof transactions
• Fill change order requests, wire transfers, and bankcard advances and exchange negotiable instruments
• Manage risk while actively practicing loss prevention
• Utilize critical-thinking skills and have a thirst for knowledge, accuracy, and efficiency
• Always take action using Integrity, Caring, and Excellence to achieve all-win outcomes

What you'll need:

• Required Availability: Monday-Friday, 1:15pm-6:15pm with Rotating Saturdays, 8:30am-1:30pm

Additional Preferred Skills:

• Excellent written and verbal communication skills
• Proficiency in Microsoft applications

At Frost, we care about your health, your family, and your future and strive to have our benefits reflect that. This includes:

• Medical, dental, vision, long-term disability, and life insurance
• 401(k) matching
• Generous holiday and paid time off schedule
• Extensive health and wellness programs, including our Employee Assistance Program

Since 1868, Frost has dedicated their expertise to provide exceptional banking, investment, and insurance services to businesses and individuals throughout Texas. Frost is one of the 50 largest U.S. banks by asset size and is a leader in banking customer satisfaction. At Frost, it's about being part of something bigger.

Frost

Banking that's people first, second and third. #ExactlyWhatYouUnexpected

Frost is a Texas-based financial institution offering banking, investment, and insurance services, committed to exceptional customer experiences and community well-being since 1868.

111 W Houston St, San Antonio, Texas 78205, US