Teller

Servisfirst Bank; Atlanta (GA); In loco; USD 21.000 - 28.000; Tempo pieno

Descrizione del lavoro

ServisFirst Bank in Atlanta, GA, is seeking a Teller to deliver quality customer service while handling routine over-the-counter transactions. The role involves cash handling, deposits, withdrawals, and assisting clients with account information and bank products.

The Teller will balance cash drawers, process deposits, and support customers with inquiries, address changes, and routine maintenance of accounts, while following bank policies.

Competenze

• High school diploma or equivalent is required.
• Six months of related cash handling and customer interaction experience.
• Excellent customer service skills demonstrated with customers.
• Ability to count and balance cash accurately.
• Experience with Microsoft Outlook, Word, and Excel.

Mansioni

• Process deposits and cash transactions with accuracy.
• Cash checks and disburse funds after verification.
• Provide account information and respond to client inquiries.
• Cross-sell bank products and refer to specialists.
• Balance drawer and reconcile cash daily.
• Open and verify deposited funds from night deposits.
• Maintain compliance with bank policies.

Conoscenze

Cash handling

Customer service

Attention to detail

Communication skills

Formazione

High school diploma or equivalent

Strumenti

Microsoft Outlook

Microsoft Word

Microsoft Excel

Descrizione del lavoro

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Teller

Atlanta, GA, US

At ServisFirst, Our Name is Our Mission.

DUTIES AND RESPONSIBILITIES

The Teller is responsible for delivering quality customer service through efficient handling of routine over-the-counter transactions and for recognizing and acting upon sales opportunities that present themselves during the transactions.

The incumbent will:

• Process deposits by receiving checks and cash for deposit, verify the deposit amount, examine the checks for necessary endorsements and request any required identification
• Cash checks and pay out funds to clients after verifying signatures and the availability of funds in the account from which the check is being drawn
• Provide clients with transaction receipts (e.g., deposit slips, etc.) derived from the transaction information entered into the system
• Cross-sell the Bank's other products and services, refer clients to appropriate personnel as needed
• Count and balance currency, coins and checks received daily for deposit ensuring the accuracy of all funds counted and balanced
• Balance cash drawer daily and verify cash being returned to the vault
• Open, verify, count and balance deposited funds removed from night depositories
• Perform customer service duties as needed via phone or in person by assisting clients with inquiries about account information and Bank products or direct calls to proper Bank personnel
• Provide guidance and maintenance for new and existing accounts including client address changes, balance verification, miscellaneous charges, etc.
• Sell coins to the vault ensuring that all required steps are taken as stated in Bank policy and procedures
• Accept loan and installment payments from clients
• Identify and report suspicious transaction activity and potential security threats
• Operate computer terminal or personal computer to process account activity, determine balances and resolve problems within given authority
• Responsible for being familiar with all compliance regulations and policies that are applicable to this position and follow and ensure compliance with these regulations and policies

Note: Reasonable accommodation may be made to enable otherwise qualified associates/applicants with disabilities to perform the essential functions of the job.

Note: Additional duties and responsibilities may be assigned.

MINIMUM QUALIFICATIONS

• High school diploma or equivalent
• Six (6) months of related experience, particularly in cash handling and customer interaction
• Excellent customer service skills, as demonstrated by previous experience interacting with customers and responding to requests
• Knowledge of basic accounting, with experience reviewing numerical information and balancing
• Ability to accurately count and handle cash
• Experience using Microsoft Outlook, Word and Excel

PHYSICAL REQUIREMENTS AND ENVIRONMENTAL CONDITIONS

The physical requirements and environmental conditions of this position consist primarily of:

• Sustained standing and sitting
• Frequent use of PC, including typing or sustained attention to monitor
• Occasional lifting of basic office files or equipment up to 20 lbs
• Normal office environment with comfortable internal temperatures and low level noise